H&R Block

Mar 22nd, 2024

Totally happy with this new connection - I'm good with H & R Block for my annual tax service !
Mar 10th, 2024

Jan 20th, 2024

Apr 4th, 2023

Don't go to this H&R block or any for that matter. The customer service is really bad. You think that they would be knowledgeable about tax information but you can't trust them. I had a change in some things that happen to me and I thought going in person to see someone was going to be a good idea I don't know why I thought to give h&r block another chance. I should have just stayed with TurboTax who has never failed me and I should have just done their virtual assistant instead of going to h&r block. Not only did they keep me on hold for a very long time twice but they would tell me they would give me a call back and that never happened tax day is tomorrow and I still don't have answers and they just told me to wait until tomorrow to see what will happen to my account. That should not be the answer that your tax professional is telling you they should know exactly how to handle the situation you're in or have resources to be able to get you the answers that you need. They don't care about you if they did their level professionalism would be better. They wouldn't be putting you on hold for a long periods of time they wouldn't leave you hanging instead of giving you a call back I'm not saying I need to a call back same day but give me a call back if you promised me a call back. If you want to be potentially screwed by the IRS and have to pay fees up the wazoo then h&r block is the place to go. But if you want accountability and insurance that the things that you're doing are correct then go with TurboTax and speak with a virtual professional or anyone else really they also have the same guarantees that supposedly HR offers without all the added fees.
May 7th, 2023