Shield National

Anthony Powell _{on Google}

Oct 6th, 2023

Jordan has apt communication skills and sends whatever documents I need ASAP. Great service and great people!

Allen Whipple _{on Google}

Oct 1st, 2023

Shield National has been an excellent partner in helping me get insurance for my newly started business. I had several questions around specific insurance needs, which Doug and his team answered quickly. Excellent customer service from Shield! Would definitely recommend.

Jenny Baker _{on Google}

Sep 11th, 2023

Chase Frogley from Shield is wonderful to work with! He promptly answers my questions and always resolves all my concerns. I am so grateful I have such a caring and capable agent to help me with all my performing insurance needs!

Jordan Kidman _{on Google}

Sep 3rd, 2023

Shield National was excellent to work with! We knew very little about what our business needed coverage wise, but Doug and the rest of the staff made the process extremely simple. We highly recommend them!

Neia Kowalski _{on Google}

Aug 13th, 2023

I have had the pleasure of working with Shield National Insurance for our business insurance needs, and I am thrilled to share my outstanding experience with their customer service. From start to finish, every interaction with their team left me thoroughly impressed, and I am more than delighted to commend their exceptional service.
First and foremost, the professionalism exhibited by Shield National Insurance's staff was truly commendable. Every interaction, whether over the phone or through email, was characterized by a high degree of courtesy, patience, and genuine care. Doug and Eric listened attentively to my questions and concerns, demonstrating a remarkable level of expertise and knowledge about their insurance products. They treated us like family and provided valuable advice in each unique situation, always a phone call away that was welcomed with "How can I help you."
Furthermore, their responsiveness and timely communication truly set them apart. Throughout the process of exploring various insurance options, I never once felt left in the dark. Emails were promptly replied to, and phone calls were returned in a timely manner. This level of attentiveness greatly eased the process for me and assured me that my needs were a priority for them.
One of the aspects that impressed me the most was their commitment to tailoring insurance solutions to meet the businesses specific needs. Instead of providing a one-size-fits-all approach, they took the time to understand our business, and then presented me with options that aligned perfectly. This level of personalization and attention to detail not only demonstrated their expertise but also showcased their dedication to ensuring customer satisfaction.
Lastly, Shield National Insurance's transparency and willingness to educate me about the insurance policies I was considering were remarkable. They patiently explained intricate details and potential scenarios, allowing me to make informed decisions. This not only showcased their commitment to ethical business practices but also highlighted their desire to build a long-term relationship based on trust.
In conclusion, my experience with Shield National Insurance was nothing short of exceptional. Their customer service exceeded my expectations in every way, from their professionalism and responsiveness to their personalized approach and transparent communication. I wholeheartedly recommend Shield National Insurance to anyone seeking reliable and customer-centric insurance solutions. They have earned my trust and future business through their outstanding service.