Chamber of Commerce

      UFirst Credit Union

      ( 37 Reviews )

      UFirst Credit Union
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.2 - (37 reviews)
      20
      0
      0
      1
      16
      Read Our 37 Reviews

      Chamber Rating

      3.2 - (37 reviews)
      20
      0
      0
      1
      16
      › ‹
      • EDC Cards

        30 minute wait with one other car in the drive thru. No communication or acknowledgement of being slow. Not great service.
        Feb 22nd, 2024

      • Hadia N

        Racist and disrespectful tellers. Sherry does not deserve a job at this bank or a job at all. She needs to learn how to communicate with customers first and foremost.
        Feb 21st, 2024

      • Michael Merrill

        THIS BANK! Repossessed my car, even though Im up-to-date on all of my payments and I have been since Ive bought the car. They took the car, in the middle of the night. But they are never open at reasonable hours especially if you work Monday through Friday close on Saturdays. This bank is horrible.
        Jan 8th, 2024

      • Kody Olson

        EXTREMELY POOR CUSTOMER SERVICE!! I was with this Credit union with my personal and 3 company accounts. I began using this CU over ten years ago. In the beginning they were great. Over the last 4 years the customer service has gone down to what I wouldn't even call it customer service. I ran MILLIONS of dollars through them a year with my accounts. I requested multiple loans which took so long I ended up going to other financial institutions. One of which was a simple vehicle loan. Even though I had the money in my accounts to pay cash to purchase the vehicle but they still needed more info and documentation that they already had. I went into America First credit union and had a loan in 15 minutes! No kidding! They wouldnt refinance my house, which I did with another institution. They wouldn't refinance my commercial property which another institution did for me. I had fraud on my accounts and it was a nightmare dealing with Ufirst. I needed funds released on approved checks and they wouldn't release them, even though they are able to loan against those funds. its going to cost me thousands of dollars to move all my accounts to a new financial institution but this Credit union will not be getting any more of my money. If you are a customer Oriented person and like customer service this financial institution isn't for you. In my opinion none of the employees simply don't care about the customers.
        Dec 22nd, 2023

      • True Review

        The manager there is horrible does not deserve a job at the bank she is ridiculous !
        Dec 18th, 2023

      Read Our 37 Reviews

      About
      UFirst Credit Union

      UFirst Credit Union is located at 1535 N Main St in Bountiful, Utah 84010. UFirst Credit Union can be contacted via phone at 801-481-8880 for pricing, hours and directions.

      Contact Info

      •   801-481-8880
      •   (801) 481-8880

      Products

      • AUTOMOBILE LOANS
      • CREDIT LINE ACCOUNTS
      • CREDIT UNION ACCOUNTS
      • EQUITY LOANS
      • HOME LOANS

      Questions & Answers

      Q What is the phone number for UFirst Credit Union?

      A The phone number for UFirst Credit Union is: 801-481-8880.

      Q Where is UFirst Credit Union located?

      A UFirst Credit Union is located at 1535 N Main St, Bountiful, UT 84010

      Q What is the internet address for UFirst Credit Union?

      A The website (URL) for UFirst Credit Union is: https://www.ufirstcu.com/contact/north-bountiful-branch.html

      Q What days are UFirst Credit Union open?

      A UFirst Credit Union is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is UFirst Credit Union rated?

      A UFirst Credit Union has a 3.2 Star Rating from 37 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      UFirst Credit Union

      Overall Rating

      Overall Rating
      ( 37 Reviews )
      20
      0
      0
      1
      16
      Write a Review

      EDC Cards on Google

      image 30 minute wait with one other car in the drive thru. No communication or acknowledgement of being slow.
      Not great service.

      Business Response on Google Feb 28th, 2024
      Hi EDC Cards, thank you for sharing your experience. We apologize for the wait time and lack of communication during your visit. Your feedback is valuable to us and we will work on improving our service. We hope to have the opportunity to make it right for you in the future, please contact [email protected].

      Hadia N on Google

      image Racist and disrespectful tellers. Sherry does not deserve a job at this bank or a job at all. She needs to learn how to communicate with customers first and foremost.

      Business Response on Google Feb 20th, 2024
      We are truly sorry to hear about your experience, Hadia. We do not tolerate any form of discrimination or disrespect towards our customers. Please contact [email protected] so that we can learn more and address this issue internally. Thank you for bringing this to our attention.

      Michael Merrill on Google

      image THIS BANK! Repossessed my car, even though Im up-to-date on all of my payments and I have been since Ive bought the car. They took the car, in the middle of the night. But they are never open at reasonable hours especially if you work Monday through Friday close on Saturdays. This bank is horrible.

      Business Response on Google Jan 3rd, 2024
      Hi Michael,We're sorry to hear about this unfortunate event. If you visit our website you can view locations that are open near you on a Saturday, or you could contact us at [email protected] and we can connect you to someone who could help in this situation. Thank you for being a member and we hope we can get this resolved for you as soon as possible.

      Kody Olson on Google

      image EXTREMELY POOR CUSTOMER SERVICE!!
      I was with this Credit union with my personal and 3 company accounts. I began using this CU over ten years ago. In the beginning they were great. Over the last 4 years the customer service has gone down to what I wouldn't even call it customer service. I ran MILLIONS of dollars through them a year with my accounts. I requested multiple loans which took so long I ended up going to other financial institutions. One of which was a simple vehicle loan. Even though I had the money in my accounts to pay cash to purchase the vehicle but they still needed more info and documentation that they already had. I went into America First credit union and had a loan in 15 minutes! No kidding! They wouldnt refinance my house, which I did with another institution. They wouldn't refinance my commercial property which another institution did for me. I had fraud on my accounts and it was a nightmare dealing with Ufirst. I needed funds released on approved checks and they wouldn't release them, even though they are able to loan against those funds. its going to cost me thousands of dollars to move all my accounts to a new financial institution but this Credit union will not be getting any more of my money. If you are a customer Oriented person and like customer service this financial institution isn't for you. In my opinion none of the employees simply don't care about the customers.

      Business Response on Google Dec 15th, 2023
      Hi Kody, Thank you for being UFirst member. We're very sorry to hear you have been having an overall negative experience. UFirst knows the importance of customer service and always strives to provide the best banking experience for our members. We would love the opportunity to help make this right and hopefully resolve this situation. Please email [email protected], we hope to hear from you soon.

      True Review on Google

      image The manager there is horrible does not deserve a job at the bank she is ridiculous !

      Business Response on Google Jan 10th, 2024
      Hi True, we're sorry to hear about your experience. We take feedback seriously. We strive to provide excellent service and appreciate you bringing this to our attention. We'd love to learn more about this situation, please contact [email protected] you for being a UFirst member.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 37 Reviews )
      20
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      16

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