American Fork Family Clinic | Wasatch Behavioral Health

This location has been an absolute nightmare to deal with. Very rude and unprofessional staff. Cant keep appointments, but wont let you change the ones you have. Being extremely rude to clients who are in medical crisis. THIS IS NOT OKAY.
Dec 14th, 2023

I saw Lanice Hollingsworth and she was terrible. My prior therapist here was great. She really helped me and I always felt positive after our appointments. In general my experience with WBH has been pretty good for the most part. My experience with Lanice was horrible however. I was refered to her to work on my trauma through EMDR. Our first appointment she started to push going to church on me even though I am not religious and have had traumatic experiences with the LDS church. She frequently made hurtful comments and seemed to be judging things I said, which made me feel uncomfortable opening up to her. On one occasion she said I functioned like a 5 year old. If I brought up a traumatic experience she would instantly jump to pushing me to do emdr during that appointment without first making sure I was mentally prepared for it, or teaching me any coping skills to help me regulate my anxiety. Our final appointment was terrible. I hadn't seen her in a few months due to scheduling conflicts on both our parts. When I came in for our appointment she had her foot resting on the couch next to me, and asked how my recent vacation was. I told her it was good but brought up something that was bothering me. Again she jumped right into trying to do emdr and I told her I was uncomfortable with that. I could tell that made her angry and she told me if I wasn't going to do EMDR then she couldn't see me as a client anymore. I was fine with that and told her I didn't think EMDR was the right kind of therapy for me and that I didn't want to waste either of our time, and that I thought I needed ERP therapy for my OCD instead. She then went into a rant about how "great" of a therapist she was, and that she had just came back from Alaska where she did some training or conference and had done training with the Alpine School district. She also told me not to "waste my money" on another therapist. She then referred me to do DBT group therapy in provo, knowing I was unable to go all the way to provo due to not having a baby sitter at that time which I told her. I left that appointment in tears. Her final email to me reads as follows. "You are more than welcome to return to individual therapy at anytime. When you feel you are ready to take part and participate, let me know. I would be happy to make arrangements for you - with me or with someone else." This after telling me not to waste my money on another therapist. I was reluctant to leave this review but the fact I'm still thinking about it 2 years later shows how awful and traumatic my experience with her was. I personally not recommend her specifically.
Nov 20th, 2023

I have had nothing but good experiences at this place. Amanda the receptionist is amazing, knows who I am before I even say because she recognizes my voice. Marci Lidtke is an awesome as a prescriber and I would totally recommend her, along with April Knight and Janice Byer as therapists are great too! I've never had a bad experience at Wasatch. Thank you ALL staff. Oh and I about forgot therapist Sam too is awesome!
Feb 14th, 2023

Craig Limb has literally "gone to bat" to help my daughter who has some severe mental health challenges. He took it upon himself to review her previous paperwork and testing and called agencies to find more options for her. He has been kind, patient, and dedicated to helping us find the best outcomes for her. I highly recommend Craig and his team.
Jan 19th, 2023

Craig was amazing! My son is very shy and Craig made it very easy for him to open up.
Dec 18th, 2022