The Ford House - Wichita Falls Ford

I have never had such a positive experience with a car/truck dealership in my life. From the GM on down, I have been treated like I was their most valued customer. I used to purchase my vehicles in the Metroplex, but no more. They made me a great deal on my new F150, and their professionalism and friendliness has been unmatched in any of my other car/ truck transactions. Well done Wichita Falls Ford House!
Apr 7th, 2024

Feb 23rd, 2024

Purchased a used 2022 F150 fully online. The sales and finance team were awesome! Very professional, easy to communicate with, and quick to resolve any issues that came up. They have free delivery in TX!
Feb 20th, 2024

Feb 20th, 2024

My wife has a 2014 Ford Focus with around 145000 miles on it. Long story short we had a message stating (TRANSMISSION FAULT SERVICE REQUIRED) show up a few years back. With transmissions being sealed now and being so costly to fix the car was parked for 2 years. My wife received a letter stating there was a recall on the transmission. With the mileage and the fact the car was parked we were concerned about it being covered. We took both to THE Ford House in Wichita Falls Tx. Randy James, a sales advisor took the letter and pulled up my wife's car on line. He made us at ease, and told us he would call us after they found out cause. We had told him if it wasn't covered we weren't going to do anything with it. Approximately 2 weeks later we received call saying her car was ready. When we got there he said there were 2 other recalls that were addressed at no charge for us. I am not much of a Ford person, but their service was beyond great.
Mar 25th, 2024