Vitality Bowls Friendswood

Dine-In #78 Inv# 171678. Was hesitant of the place based on reviews but pictures of food convinced me other wise. CUSTOMER SERVICE SUCKS! Not sure what was her name upfront but she never updated me on my order. I had to ask twice on ETA of my order. She forgot my smoothie order and never did she apologize of the wait time. Customer service plays a big part of restaurantes. And this place just wasnt it. Food was ok, but I think a bit overpriced just like it mentions in the reviews.
Jun 20th, 2023

The food was super dope! I got a juice, smoothie and a bowl. All of them Ill be ordering again. :)
Jun 12th, 2023

I normally order door dash from here, but the bowls are good! My only critique would be the inconsistency. Sometimes, the food slaps. Other times, the food seems thrown together and doesn't taste as well. All that said I'll still be ordering from here. I've been pleased with the product more often then not.
Jun 12th, 2023

I've read some of the reviews, and I'm shocked because I've been here numerous times and not once have I ever had an issue with anything. I try to be fair on my reviews and most of all honest but I think some of the previous reviews are isolated issues that bugged slthat individual, as things do for us all so I try to keep that in mind. My bowls have been nothing but exceptional and worth it. Perfectly put together, fresh and delicious. The staff has had recommendations when I've wanted to try something new. I'd say give them a chance for yourself and see what you think.
Jun 1st, 2023

I had placed an order online on accident for the wrong store and tried to contact for a refund. They do not know how to complete a refund for online orders. They did however tell me I can come into the store for a cash refund but their location is over an hour away from me. I contacted the owner Tasha to see if she could transfer it to the closer location and she wasnt able to help. I feel this is an Unprofessional. We will be driving an hour out of our way for $65 down the drain. I also wanted to add the poor ownership, she does not answer the phone professionally, and quite honestly feel like she lied about even trying to contact the other store and about the refund. She said she would call me back and I had to call her back. The other store never even contacted me like she said they would.
Jun 2nd, 2023