Smiley Transportation, Corp
-
5805 Starnes Rd
Watauga, TX 76148 - 817-739-6308
Hours
Chamber Rating
-
Keke Warren
Ive never used this service but Wednesday one of the drivers cut across traffic and pulled out in front of me almost causing a collision. I had to slam on my brakes to miss them. This was on Harmon Dr. Please be mindful if you live in this area and use this service. This driver was extremely reckless with precious cargo. Mind you I was taking my son to school.
Apr 4th, 2024 -
Kerri Lynn
Mar 6th, 2024 -
pulagam satyanarayanareddy
Not a good experience, if i have a chance i will give -1000 stars
Dec 8th, 2023 -
Breanna Cozzone
I called to get my kids set up and the office was closed. The office called me back immediately to give me all the information. Great customer service and they provide exactly what my family and I need.
Dec 5th, 2023 -
Nikki Maxey
Not a good experience. The charges are outrageous. You have to continue to pay during breaks even when youre not using them the two weeks for Christmas, the week for thanksgiving, fall break and spring break. They charge you every year a renewal fee then if you cancel they will continue to charge you, they also charge you an extra week after school ends. Them bam another fee for $250. On top of that they will raise your fees during the middle of the year and say its ok because it was somewhere in the contract. I used smiley for 3 years because I wasnt aware theres a bus service in my area. Which if youre paying smiley I suggest you call the isd because they can usually fit in a bus stop if you ask for it( I wasnt aware until recently) smiley is nice until you cancel.. They sent me and email and begged me to stay saying theyre having hard times then I say sorry please cancel my service they stick you with a bunch of hidden fees. When I asked about the fees the operations manager told be there was a mistake on their part and they will get it fixed. I heard nothing back for a few days then cancelled the amount from my bank. 2 days later they I hear back through email threatening to take me to court. A surprise to me. The customer service is lacking and there is a major lack of communication here. I have requested multiple times for a contract so I can review and have not received an answer. This is actually not an attack I just want people to know what they are getting in for when they sign up. I paid over 400 - 500 dollars a month for a couple years. I could afford to buy my kids a car and teach them to drive for less than they are charging.
Nov 8th, 2023
Contact Info
- 817-739-6308
Questions & Answers
Q What is the phone number for Smiley Transportation, Corp?
A The phone number for Smiley Transportation, Corp is: 817-739-6308.
Q Where is Smiley Transportation, Corp located?
A Smiley Transportation, Corp is located at 5805 Starnes Rd, Watauga, TX 76148
Q What is the internet address for Smiley Transportation, Corp?
A The website (URL) for Smiley Transportation, Corp is: http://www.smileytransportation.com/
Q What days are Smiley Transportation, Corp open?
A Smiley Transportation, Corp is open:
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Q How is Smiley Transportation, Corp rated?
A Smiley Transportation, Corp has a 3.8 Star Rating from 46 reviewers.
Hours
Related Categories
Ratings and Reviews
Smiley Transportation, Corp
Overall Rating
Overall Rating
( 46 Reviews )Keke Warren on Google
Ive never used this service but Wednesday one of the drivers cut across traffic and pulled out in front of me almost causing a collision. I had to slam on my brakes to miss them. This was on Harmon Dr. Please be mindful if you live in this area and use this service. This driver was extremely reckless with precious cargo. Mind you I was taking my son to school.
Kerri Lynn on Google
pulagam satyanarayanareddy on Google
Not a good experience, if i have a chance i will give -1000 stars
Breanna Cozzone on Google
I called to get my kids set up and the office was closed. The office called me back immediately to give me all the information. Great customer service and they provide exactly what my family and I need.
Nikki Maxey on Google
Not a good experience. The charges are outrageous. You have to continue to pay during breaks even when youre not using them the two weeks for Christmas, the week for thanksgiving, fall break and spring break. They charge you every year a renewal fee then if you cancel they will continue to charge you, they also charge you an extra week after school ends. Them bam another fee for $250. On top of that they will raise your fees during the middle of the year and say its ok because it was somewhere in the contract. I used smiley for 3 years because I wasnt aware theres a bus service in my area. Which if youre paying smiley I suggest you call the isd because they can usually fit in a bus stop if you ask for it( I wasnt aware until recently) smiley is nice until you cancel.. They sent me and email and begged me to stay saying theyre having hard times then I say sorry please cancel my service they stick you with a bunch of hidden fees. When I asked about the fees the operations manager told be there was a mistake on their part and they will get it fixed. I heard nothing back for a few days then cancelled the amount from my bank. 2 days later they I hear back through email threatening to take me to court. A surprise to me. The customer service is lacking and there is a major lack of communication here.
I have requested multiple times for a contract so I can review and have not received an answer. This is actually not an attack I just want people to know what they are getting in for when they sign up. I paid over 400 - 500 dollars a month for a couple years. I could afford to buy my kids a car and teach them to drive for less than they are charging.
Overall Rating
Overall Rating
( 46 Reviews )Write a Review
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