Patterson Chrysler Dodge Jeep Ram- Tyler

Hey folks I just want to say thanks to you're employee Chase...My sister and I where having a tough week and we were having a very hard time getting a charge for our rental EV. Chase gave us service that was above and beyond professional and we thank him very much.
Mar 28th, 2024

Tray was excellent. Although it was a long wait from Chrysler for our custom jeep, it finally came in today. Tray was personable and friendly and is an asset to your sales team. Jeep looked good, and he is personally delivering it to our house. A+ from Tray. The finance manager wasn't so good, he was a bit abrasive and didn't seem interested in explaining anything - he just wanted the paperwork signed. We weren't financing the jeep, though, we just wrote a check, so maybe that's why he didn't seem to care. My wife felt rushed signing the paperwork, and stated that she wouldn't have felt comfortable doing it by herself. Kind of upsetting, in 2024. Seems a bit backwards for the salesman to be the best customer service we received today, but I digress.
Mar 20th, 2024

I always feel apprehensive and ready for a battle going to a dealership. This is my second time buying with Patterson and these guys were direct and transparent with me from the get go. Alex and Blake offered great customer service, were professional, and truly made the experience seamless! As well as the finance team. The service and transparency yall provided is much appreciated and I would definitely buy here again.
Mar 14th, 2024

Do not trust this place I bought a jeep gladiator from them and after I left I found out that they added 5,000 to the deal and copied my signature onto the sales contract that I had never seen before getting it from the bank because the dealership would not provide me a copy so now I have to open a fraud case against them and see where that goes, its just a pain and if they would do honest business these things would not happen.
Mar 12th, 2024

Don't waste your time. Terrible experience trying to buy here. High pressure sales and a refusal to provide information or even get a trade valuation. They want to force you to come into the store to pressure you into buying and taking a bad deal.
Mar 2nd, 2024