Chamber of Commerce

      Tower Loan

      ( 5 Reviews )

      Tower Loan
      • 2312 E SE Loop 323 Unit A
        Tyler, TX 75701
      •   903-833-9083
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      Hours

      Tuesday:
      8:30 AM - 5:30 PM
      Wednesday:
      8:30 AM - 5:30 PM
      Thursday:
      8:30 AM - 5:30 PM
      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 6:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (5 reviews)
      3
      0
      0
      0
      2
      Read Our 5 Reviews

      Chamber Rating

      3.4 - (5 reviews)
      3
      0
      0
      0
      2
      › ‹
      • Beverly Melontree


        Feb 15th, 2024

      • Annette Scott


        Feb 11th, 2024

      • Mark Smith

        Not happy with this company. I bought a recliner from Ivan Smith furniture store in Lufkin Tx. They used Tower Loans for the Financing. I have a score over 800 and I feel this company is a special finance company. I did get an 12 month interest free loan, however they keep sending me loan offers with high interest rates. I talked to a female company employee and requested them to send me a monthly bill, which I have never received. If you decide to use thier convienience payment system, they charge you $3.75 to make a payment. I send them a check monthly to avoid this fee. They will not show my payment history, unless you enroll in thier payment system. I feel they are trying to punish me for not using thier payment system. I would like to see my payment history.
        Nov 20th, 2023

      • Brandon Berry

        I was skeptical about these type of loans but the staff was very helpful and reassuring. Especially the manager Ms.Brianna who went out of her way to explain every step of the process . She was awesome to deal with and was able to get me more than i hoped for. My experience was exceptional and i have recommended this company to friends and family.
        Aug 4th, 2023

      • BEN KINDER

        Bought furniture at a location. They used tower loan for finance. Did all the paperwork at furniture location showed proof of id. They said approved tower loan did hard inquiries on credit services. Then they call me today and want to confirm information. Address. Ss# and they need 2 more personal references just in case they can't get a hold of me..I have never had this much hassle and they thought it was a joke when I started questioning these inquiries..Will not ever do business with this company again..kind of felt like a criminal being questioned a second time..
        Jul 7th, 2023

      Read Our 5 Reviews

      About
      Tower Loan

      Tower Loan is located at 2312 E SE Loop 323 Unit A in Tyler, Texas 75701. Tower Loan can be contacted via phone at 903-833-9083 for pricing, hours and directions.

      Contact Info

      •   903-833-9083

      Questions & Answers

      Q What is the phone number for Tower Loan?

      A The phone number for Tower Loan is: 903-833-9083.

      Q Where is Tower Loan located?

      A Tower Loan is located at 2312 E SE Loop 323 Unit A, Tyler, TX 75701

      Q What is the internet address for Tower Loan?

      A The website (URL) for Tower Loan is: https://www.towerloan.com/branch/tyler/?utm_source=google&utm_medium=organic&utm_campaign=gbp_website_link&utm_content=Tyler

      Q What days are Tower Loan open?

      A Tower Loan is open:
      Tuesday: 8:30 AM - 5:30 PM
      Wednesday: 8:30 AM - 5:30 PM
      Thursday: 8:30 AM - 5:30 PM
      Friday: 8:30 AM - 6:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 6:30 PM

      Q How is Tower Loan rated?

      A Tower Loan has a 3.4 Star Rating from 5 reviewers.

      Hours

      Tuesday:
      8:30 AM - 5:30 PM
      Wednesday:
      8:30 AM - 5:30 PM
      Thursday:
      8:30 AM - 5:30 PM
      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 6:30 PM

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      Ratings and Reviews
      Tower Loan

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      3
      0
      0
      0
      2
      Write a Review

      Beverly Melontree on Google

      image

      Business Response on Google Mar 4th, 2024
      Thank you for the 5-star rating! We're glad to know you had a positive experience. Your support is greatly appreciated!

      Annette Scott on Google

      image

      Business Response on Google Mar 2nd, 2024
      Thank you for the 5-star rating! We're glad to know you had a positive experience. Your support is greatly appreciated!

      Mark Smith on Google

      image Not happy with this company. I bought a recliner from Ivan Smith furniture store in Lufkin Tx. They used Tower Loans for the Financing. I have a score over 800 and I feel this company is a special finance company. I did get an 12 month interest free loan, however they keep sending me loan offers with high interest rates. I talked to a female company employee and requested them to send me a monthly bill, which I have never received. If you decide to use thier convienience payment system, they charge you $3.75 to make a payment. I send them a check monthly to avoid this fee. They will not show my payment history, unless you enroll in thier payment system. I feel they are trying to punish me for not using thier payment system. I would like to see my payment history.

      Business Response on Google Dec 8th, 2023
      We're sorry to hear about your experience and we appreciate your business. You can enroll in our electronic monthly statements at no charge. You’ll get an email each month with your statement. The local office can also provide you with your payment history whenever you request this. Neither of these above require electronic payment to be made. Unfortunately, the payment processor we utilize charges the $3.75 as that does not go to Tower Loan.

      Brandon Berry on Google

      image I was skeptical about these type of loans but the staff was very helpful and reassuring. Especially the manager Ms.Brianna who went out of her way to explain every step of the process . She was awesome to deal with and was able to get me more than i hoped for. My experience was exceptional and i have recommended this company to friends and family.

      Business Response on Google Aug 14th, 2023
      Hello Brandon, many thanks for taking the time to share your feedback with our branch. We're excited to hear that we were able to explain the process in a timely manner!

      BEN KINDER on Google

      image Bought furniture at a location. They used tower loan for finance. Did all the paperwork at furniture location showed proof of id. They said approved tower loan did hard inquiries on credit services. Then they call me today and want to confirm information. Address. Ss# and they need 2 more personal references just in case they can't get a hold of me..I have never had this much hassle and they thought it was a joke when I started questioning these inquiries..Will not ever do business with this company again..kind of felt like a criminal being questioned a second time..

      Business Response on Google Sep 3rd, 2023
      Ben - Thank you for sharing this feedback with our team. We are sorry to hear that your experience with our branch hasn't met your expectations. We have shared your frustration with the team so we can continue to improve our services the next time you come in. Please reach out to us if you would like to speak with a representative in more detail.

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      3
      0
      0
      0
      2

      Write a Review

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