Chamber of Commerce

      Quality Inn Tyler - Lindale

      ( 420 Reviews )

      Quality Inn Tyler - Lindale
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      Chamber Rating

      3.1 - (420 reviews)
      125
      79
      48
      43
      125
      Read Our 420 Reviews

      Chamber Rating

      3.1 - (420 reviews)
      125
      79
      48
      43
      125
      › ‹
      • John Anderson

        Rooms: Clean, everything worked. Nearby activities: Restaurants, shopping. Safety: I felt safe there.
        Apr 3rd, 2024

      • Ella A

        The worst hotel I have been on my life, room door is not open,smell bad , I pay through booking and they charge me again for the room they charge me for deposit 100 dollars,I try to talk to front desk to give receipt they don't have access to give you a receipt they said we can't give you receipt.only our boss he can give you a receipt, be careful for deposit is not grantee to have your deposit back avoid avoid save your time and you money. They gave me a phone number to follow up for my deposit and the number is not on the service even.
        Mar 31st, 2024

      • Steve Lloyd

        We stayed here for 10 days and would have left except out rate was non-refundable. The first room they gave us had mold and a broken vent in the bathroom so we asked for another room. The second room was better but we still had to use wipes to clean stuff up before we felt comfortable at all. We also found several cockroaches and had to buy roach killer. It says the room comes with a full breakfast - it was the worst breakfast I have ever seen at any hotel. I also asked if I could take some up to give my wife breakfast in bed and was told that if she wanted breakfast she would have to come get it herself. The pool was out of service - it seems like Choice Hotels are just running their places to the ground. We will not stay at a Quality Inn again.
        Mar 31st, 2024

      • Brandon Lacy

        Well all I can say is the day front desk staff was rude ,the breakfast was horrible, the hotel is run down ,fridge doesn't work I don't know what happened to this hotel over the years but it's horrible now there is no work being put into this place at all Noteworthy details: Well all I can say is the day front desk staff was rude ,the breakfast was horrible, the hotel is run down ,fridge doesn't work I don't know what happened to this hotel over the years but it's horrible now there is no work being put into this place at all
        Mar 15th, 2024

      • Van Sexton


        Mar 13th, 2024

      Read Our 420 Reviews

      About
      Quality Inn Tyler - Lindale

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Our Quality Inn hotel in Tyler, TX has the value you are looking for when you travel. Enjoy a variety of amenities and friendly service when you stay at our affordable hotel near many shops and restaurants. Amenities include free WiFi, free continental breakfast, an outdoor pool, a 24-hour receptionist and weekly housekeeping. Guest rooms feature microwaves and refrigerators, flat-screen TVs, coffee makers, hair dryers and irons and ironing boards. Get ready to create memorable travel experiences when you book with us. Our property is located near popular attractions like the Caldwell Zoo, Regal Cinemas, Broadway Square, Tyler Rose Garden and the Harvey Hall Convention Center.

      Contact Info

      Questions & Answers

      Q What is the phone number for Quality Inn Tyler - Lindale?

      A The phone number for Quality Inn Tyler - Lindale is: 903-595-6151.

      Q Where is Quality Inn Tyler - Lindale located?

      A Quality Inn Tyler - Lindale is located at 2843 W NW Loop 323, Tyler, Texas 75702

      Q What is the internet address for Quality Inn Tyler - Lindale?

      A The website (URL) for Quality Inn Tyler - Lindale is: https://www.choicehotels.com/texas/tyler/quality-inn-hotels/tx297?mc=llgoxxpx

      Q How is Quality Inn Tyler - Lindale rated?

      A Quality Inn Tyler - Lindale has a 3.1 Star Rating from 420 reviewers.

      Ratings and Reviews
      Quality Inn Tyler - Lindale

      Overall Rating

      Overall Rating
      ( 420 Reviews )
      125
      79
      48
      43
      125
      Write a Review

      John Anderson on Google

      image Rooms: Clean, everything worked.
      Nearby activities: Restaurants, shopping.
      Safety: I felt safe there.

      Business Response on Google Apr 5th, 2024
      Thanks Mr. Anderson for you taking time from your busy schedule to rate us. We enjoy you coming to visit. Hope all your travels are great. The lights are always on for you.

      Ella A on Google

      image The worst hotel I have been on my life, room door is not open,smell bad , I pay through booking and they charge me again for the room they charge me for deposit 100 dollars,I try to talk to front desk to give receipt they don't have access to give you a receipt they said we can't give you receipt.only our boss he can give you a receipt, be careful for deposit is not grantee to have your deposit back avoid avoid save your time and you money. They gave me a phone number to follow up for my deposit and the number is not on the service even.

      Business Response on Google Mar 31st, 2024
      Dear Ms. Ella, we apologize for the misunderstanding on the receipt issue. However, our desk clerk was correct when you make a reservation through a 3rd party such as booking, expedia, hotels ect . They do not allow us access to their receipts. It is blocked out and we have no information on the account. They require a receipt be emailed to the email on file at the time of check out. We have to way to give you a receipt for them sorry for the inconvenience. Also he was correct on the deposit only the general manager has access to these accounts because it contains your personal data. We did double check and your deposit was returned the afternoon you checked out. We thank you for choosing us as a stay and hope you return to allow us to make up and win your trust back. Please reach our manager at 906 595 6151 at anytime she will be very glad to help and speak with you . We want each guest to have a great stay.

      Steve Lloyd on Google

      image We stayed here for 10 days and would have left except out rate was non-refundable. The first room they gave us had mold and a broken vent in the bathroom so we asked for another room. The second room was better but we still had to use wipes to clean stuff up before we felt comfortable at all. We also found several cockroaches and had to buy roach killer. It says the room comes with a full breakfast - it was the worst breakfast I have ever seen at any hotel. I also asked if I could take some up to give my wife breakfast in bed and was told that if she wanted breakfast she would have to come get it herself.
      The pool was out of service - it seems like Choice Hotels are just running their places to the ground. We will not stay at a Quality Inn again.

      Business Response on Google Mar 27th, 2024
      Dear Mr. LLOyd we sincerely apologize for the inconvenience caused to you on your stay. We strive to provide a great stay for all guests. We have notified all staff concerning your issues especially lead maintenance department. Housekeepers have also been warned this is not acceptable at all. We do know our hotel needs an update with the owners have been working daily on getting this accomplished. We also strive make sure the breakfast is served as a hot breakfast including scrambled eggs sausage and side like potatoes or gravy and biscuits. Feel free at anytime to reach out to a manager if any department is lacking to provide a 100% great experience. The pool is an outdoor pool and is always closed during winter months. We also have the pool under remodel for the new summer as stated on our website. Sorry for the inconvenience on that. Please know we are working daily to strive to improve the property daily and our staff is working diligently to make all guest feel welcome and enjoy their stay.

      Brandon Lacy on Google

      image Well all I can say is the day front desk staff was rude ,the breakfast was horrible, the hotel is run down ,fridge doesn't work I don't know what happened to this hotel over the years but it's horrible now there is no work being put into this place at all
      Noteworthy details: Well all I can say is the day front desk staff was rude ,the breakfast was horrible, the hotel is run down ,fridge doesn't work I don't know what happened to this hotel over the years but it's horrible now there is no work being put into this place at all

      Business Response on Google Mar 16th, 2024
      Dear Mr. Lacy, please reach out to our manager and let her know what days you visited us. We have no record of this visit. we would definitely be glad to solve this issue. As we do not condone any staff to be rude at all. We would be glad to know the details and what issues arose. We want each guest to have a great stay and enjoy their visits. We are working everyday on repairs and upgrades on our property the new owner has several crews and maintenance on duty for this remodel. We apologize the property was let go for years but rest assured they are working hard to fix.

      Van Sexton on Google

      image

      Business Response on Google Mar 13th, 2024
      Dear Van, we are very sad to see this kind of review. We would like to apologize for the inconvenience on your stay. We definitely don't like knowing our guest didn't enjoy his or her staff with us. Please reach out to our general manager at anytime and she can solve any issues. We would love to hear from you. We are working hard each day to upgrade and revive our property. Please consider visiting again in the future for our new design and details.
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      Overall Rating

      Overall Rating
      ( 420 Reviews )
      125
      79
      48
      43
      125

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