Sutherland Mortgage Services, Inc.

I've used Sutherland Mortgage Services twice now, and both times have been great. They offer competitive rates and good customer service. Not only do I plan to use them in the future, but I also always recommend them to friends and family.
Jan 1st, 2023

I worked with Enrique Rosario on my loan and he was fantastic. He was extremely timely and did an incredible job with communication. Enrique was able to get all of my documents in ASAP and worked very effectively with the underwriter to get my closing in time! Would definitely recommend anyone to work with him.
Oct 28th, 2021

I had the best experience working with Sutherland Mortgage. Rohit Chaturvedi was the one who worked with me and he is the absolute BEST! I was working with another mortgage company previously and for close to 3 months, they kept asking for additional documents, their loan officer did not have time to take my calls etc. I had given up on the thought of refinance, when a friend suggested I talk to Rohit. Within 2 weeks of my initial contact, I had my closing completed and the process was extremely smooth. I have absolutely no hesitation in recommending Rohit for your mortgage needs!
Apr 15th, 2021

I had a great and easy process to getting the best rate possible. The customer service and contact is great, I can reach out and get my answers very fast. Enrique was very easy to be reached and made this whole process a breeze! He answered every phone call and email very quickly. I would highly recommend Sutherland Mortgage Services, they make sure the customer is good! Ask for Enrique Rosario. (this review was a year ago) NEW REVIEW: I once again had the chance to work with Sutherland Mortgage to help with my new house. The customer service and willingness to help has not changed. It amazes me how easily accessible Enrique was and persistent in helping me and my family. I 1000% recommend the services here and will continue telling friends and family.
Aug 22nd, 2022

This company does not seem to exist anymore. We have been trying to get ahold of someone there after applying for a refinance. We were days from closing & have not heard from anyone. The phone number listed on their website no longer works. The email on their website bounces back to us. Wish there was a way to get ahold of someone. Edited after getting reply from company below: You are correct, thank you for your reply. My issues were eventually resolved after months & months of headache. The agent I worked with from the beginning of the process was very unprofessional and impossible to get ahold of when I asked for the refund for our appraisal. I had to go up the chain and received help from a very wonderful woman who resolved my issues. However I would never use Sutherland again based on my experience with my original agent. I took my business elsewhere.
Sep 3rd, 2021