Northside Lexus Service Center

Mar 16th, 2024

I love everything about this place. I actually enjoy getting work done on my car.
Mar 12th, 2024

My service experience at Northside Lexus has been exceptional. Each time, every member of the service team I've encountered has made me feel welcome and comfortable during my visit. I can actually relax while waiting. Ruben, my Service Consultant, always makes me feel confident in the service I receive. After listening to my questions and concerns, he'll answer my questions and recommend what should be checked/done to address my concerns. Having already checked my maintenance record, he'll then recommend any standard service that is due at that time. He'll assure me that I'll be contacted if anything exceptional or unexpected is discovered during the service activity. When the service is completed, he'll find me, give me a brief explanation of what was done, and answer any further questions I may have. I'm very happy with the service I've received at Northside Lexus.
Feb 17th, 2024

My reason for 1 star is to caution others to not take their vehicle inspection at Lexus as the only authority. When I went in for one of my cars check ups they told me I needed new tires and gave me a quote out of my budget so called my tire store I normally go to and they beat Lexus prices by several hundred dollars so I requested they purchase for me replace my tires. When I went in my tire merchant informed me I had several hundred miles of tread left . Lesson learned because when I went for my next Lexus mileage check up and they told me I needed a brake job for a couple of thousand dollars I decided to go to my family owned auto repair near my home and they reported my brakes had thousands of miles left before needing brake pads. As they say, First time shame on you, second time shame on me. Buyer beware!
Feb 16th, 2024

Great place to buy a used vehicle. Friendly upfront sales people.
Feb 14th, 2024