Floors LLC

Horrible experience. Tile and grout starting cracking after 9 months. Floors llc sent someone to repair and they used the wrong color grout. Then they argue with us about it being the wrong color and want us to wait 30 days to even put us on the schedule to fix their mistake. Its now been two weeks and they wont even return calls.
Sep 9th, 2022

If I could give zero stars I would. We just moved into a brand new home 4 weeks ago and hardwood floors and master bath tiling are a mess. Hardwood floors- it appears that they used faulty planks. Additionally, there is something smeared over about 1/2 of the floors area. The grout in the master bath has what appears to be mold and rust in it. Someone came out and said they needed to get an inspector out. The appt made for that has come and gone- no one showed up or called. I placed numerous calls and left messages. No response. STAY AWAY!!!
Jun 15th, 2022

Worst flooring company to deal with. Zero communication and does not care about final work product.
Mar 12th, 2022

I've had my shower pan replaced 3 times and it's still not right. Floors had an appointment to come to my home yesterday and they no call no showed. I've called and left messages but no one will respond. This is through the warranty department of my builder, Pulte. Don't use this tile Co. Unless you want one headache after the next. Totally ridiculous!!!
Feb 27th, 2022

Dec 14th, 2021