Family Medicine of Sherman

Have never been here before, Tryied to call and schedule a new patient appointment for my family but no one answered the phone. Called twice.
Mar 17th, 2024

I am very disappointed with this office. I had a question about my medications and left a message with the Alecs assistant and never got a call back. I had an appointment with Alec and it was good, but when I got to the pharmacy, 2 prescriptions were not there. I called the office and they sent me to her assistant who didnt answer but said they would get back to me within 48 hours, but I needed the prescription now so I called and asked them to give her a note. Nothing. I went home and called again leaving a message and I re-called and asked them to give her a note. Finally after 2 days with no response, I called the front office and cancelled my next appointment and said my husband and I were going to get another doctor and I was going to write a bad review. Finally after that Alec called me and she told me that it was a busy office and the couldnt get back to anyone in under 24 hours. I told her that that wouldnt work for us. I left another message for her assistant that we didnt have part of one prescription and asked if the paperwork had been sent into the insurance to bring the cost down from $560 to $11 but it has been over 48 hours and of course no response.
Jan 19th, 2024

The receptionist sucks. Rude and unprofessional!
Dec 5th, 2023

wish I was able to leave a review about my care. But for the last two months I have tried to schedule an appt with this office, not picky on the Dr. I saw. Just wanted to be seen. They have re-scheduled my New Patient appt two different times. each a month in advance stating it was do to the holidays...when onw of the appts was a week and a half before a holiday...Do better.
Nov 22nd, 2023

Laurel Barnett is a Remarkable Lady. Again I can't say enough about her. She's everything a person would want and then some. She cares deeply, you're not just another patient. She is heaven sent. Even the staff are great people. Xoxo
Nov 12th, 2023