Best Western Plus Shamrock Inn & Suites

Staff was very argumentative. They lost my daughter's driver's license swear to God they gave it back to her they never did and then found it on the floor behind the desk. It pays to listen to the clientele a little bit. Breakfast was good. My daughter filled out a survey on the motel she let them know about the driver's license and has heard nothing back
Apr 8th, 2024

Really lovely place. I was struck by how much artwork was hung everywhere. Breakfast was delicious - eggs made to order! Onsite laundry 2nd floor, with soap available for $1 at the front desk. Tesla charging in town.
Apr 8th, 2024

If youre looking for an affordable, clean, fairly spacious place to stay - this is it. If youre looking for a spectacular breakfast buffet with made-to-order eggs, quality bagels/pastries, and Texas shaped waffles - this is it. If youre hoping for friendly, kind staff to assist you through your stay - this is it. Cant say enough good things about this hotel for the everyday traveler. Would I stay here for my honeymoon, no. But would I stay here for pretty much any other reason, you bet.
Apr 8th, 2024

The staff was very friendly and the only reason we didn't leave immediately. That and everything else in town was booked. The room was way overpriced for how bad of condition it was in. The room had a bad odor and the only thing in the room that was clean were the linens. There was pet food on the floor behind the bathroom door. Trim was falling off walls. The bathroom door was hard to close and did not lock, the shower was rusty and clogged, and the toilet seat was more of a swing than a seat.
Mar 20th, 2024

Our hotel room faced the interstate and the windows did not have a very good seal at all. For the first hour, I seriously thought there was a racetrack nearby. Finally, after the noise did not cease, I went to the window to see what was happening outside. The wind was blowing thru the corners of the window and causing a roaring noise as each car or truck would go by on the interstate, just like when the cars go around a racetrack. Also, I thought the tub was just rusty because of all of the orange on it. But when I took a shower, I realized it wasn't a metal tub, so the rust was actually crud on the tub. The toilet was really loud and so was the sink, because the original drain assembly was missing. They had a rubber plug that you could use, but the sound of the water running in the drain would wake anyone who was asleep. Like most people, I check the mattresses when I check into a hotel room. The side of the one was very stained, and disgusting. The heat/air unit was not working properly. When we arrived it was 59 degrees in the room. The heat would go from 70 to 59. You could not adjust it to anything in the 60s. It was either too hot or too cold. On the good side, we were given a bottle of water and a cookie at check-in. They also have made to order eggs at this location. The staff weren't necessarily rude, but I wouldn't exactly call them friendly either. This hotel is listed as a Best Western Plus. Outside of the room, it looks like that. But the room was horrible, and that's where you stay. We paid less for the two regular Best Western hotels we stayed on this trip, and they were significantly better rooms than this hotel provided.
Mar 19th, 2024