Steve Madden

Adrian H _{on Google}

Jul 8th, 2022

The date of this review is 7/23/22 about the day before, 7/22/22. On Google Maps, its reported that this location closes at 9pm on Fridays (please refer to attached picture). When I get there, the store sign posted outside says they close at 9pm. So there was no reason for the doors to be locked when I arrived around 8:10pm. There was no sign posted that said they were closing early, that they were short workers, and the worker inside completely ignored me. She didnt motion towards me or acknowledge me or anything. I drove from out of town to get to this outlet location to receive this treatment. The exact time of this encounter was between 8:05pm-8:15pm. Ownership, check your cameras and see that this review is 100% true. Also, please do better to update your signage or hire/pay people to do better than this.
While the worker inside probably doesnt care about how much I was going to spend and the company as a whole probably doesnt either, but I was about to buy $2-300 worth of shoes.
Pros: Good location in being part of the San Marcos Outlets and next to the great ice cream store, Dippin Dots.