Anime Tokyo

One of the best niche stores I have found! Mostly statues and models as well as gotchas, love the selection!
Apr 4th, 2024

Apr 2nd, 2024

Mar 31st, 2024

Mar 9th, 2024

I want to start this review off with saying we (my sibling and I) typically like coming into this place but this most recent time when we came in, there was an employee we have never seen working that day, and they were not friendly. We usually come in for gachapon and then will check out some of the figures and usually everyone is friendly even when its busy. It was quiet that day no other customers were in there. First we had asked the lady at the register if we could purchase some tokens for the machine, and she asks if we know how to use them, we tell her we do. When we went over used one of the machines the capsule wasn't coming out (we put one to many coins in on accident) and she had come over immediately fixed it and went back to the counter. We did a couple of machines and then went up to the counter to ask her to help us get a couple figures out of one of the cases so that we could purchase them. When we asked her to open up the figures case to purchase a couple of the figures she opened it and got the figure out. Then she closed it and locked it then asked if there was anything else we say yes and ask her to get the second figure out of the same case and this is where we had the issue of her being snippy with us, because immediately after she gets it out she says "Is there anything else I can get you before I lock it up again" she said it in an annoyed tone. After that we didn't feel comfortable staying in the store any longer because her demeanor remained the same, so we checked out and left. Typically I would be understanding, sometimes people have bad days and it can affect how you act at work. But when I looked at other reviews it seemed as if someone had a similar issue fairly recently with who I assume was the same woman since I've only seen guys working here the last several months. They said she had an attidue of acting like she didn't want to be there or working there. To be honest I don't know if I or my sibling feel comfortable going in again especially while she is working.
Mar 27th, 2024