The Little Gym of Alamo Heights

The whole family loves this place. Ms Parker is so patient and kind to the kids!! She's the best!!
Dec 6th, 2023

We had a birthday party scheduled here this weekend. We got to the location 15 before the party started to setup and walked in and were immediately greeted with hot air. It's 100 outside today, but the average temperature inside was 95. HVAC problems? Nope. As we were told by associate when we asked, the Little Gym team were just getting here and just turned on the AC. I was then told by a different associate that the place cooled down quickly. Not in 10 minutes before everyone shows up. Only a small desk fan to help move air. This was a scheduled event and these temperatures are dangerous for 15 kids to be running around in. The technology is widely available that allows you to control the thermostat from your phone. Ecobee, Nest, Honeywell, etc. I'm very unhappy about how unprofessional this operation is. As a small retail business owner myself, I understand not wanting to run the AC when no one is there. However, if you have a pre-scheduled event involving children, maybe you need to drop by 2-3 hours in advance to make sure the place is cooled off. Terrible customer experience.
Oct 8th, 2023

My daughter loves to come because she says she can learn, have fun and make friends. Ms. Parker is very caring and patient with her students and we appreciate her thoughtful approach to teaching!
Apr 12th, 2023

Had been trying to get in contact with them for nearly a month about enrolling my little one. Even stopped by to try but there was no one there to help me. I was assured I would be reached out to by management but never was. I called the other location in town and was immediately helped and enrolled. Avoid this location.
Mar 10th, 2023

We had a membership here, but had to cancel it because of scheduling conflicts. We filled out all the required paperwork and gave proper notice we were canceling. After the fact they continued to charge us the monthly fee. We called numerous times and left multiple voice-messages about this and no one ever returned our calls, or answered the phone. I would strongly recommend against this place.
Dec 10th, 2022