Steve Madden

Came to do an exchange, the associates who helped me were so friendly and provided great customer service. Will be returning soon!
Jun 22nd, 2023

Good service and customer service
Mar 8th, 2023

Was given a very difficult time about shoes my daughter got me for Christmas boots that were a size 7 when I wear a size 8. She had a gift receipt and was told I could exchange for a different size or buy something more expensive. I cant squeeze my foot into a size 7 boot for the life of me all I did was try them on and they didnt fit. They made it seem like I wore them all around town and basically called me a liar. They finally said they would exchange my shoes for a bigger size but didnt give me the box as if I do this for a living go around exchanging shoes cause its super fun. The store manager called me honey and not in a nice way.
Dec 14th, 2022

Dec 12th, 2022

The manager here with the piercings is very rude and seems like she doesnt like her job in this location. I will not be shopping here ever again!
Dec 11th, 2022