Jersey Mike's Subs

Jersey Mike's Subs
  • 14211 Potranco Rd Suite 600
    San Antonio, TX 78253
  •   210-310-3017

Hours

Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 9:00 PM

Chamber Rating

4.2 - (98 reviews)
69
8
6
5
10
Read Our 98 Reviews

Chamber Rating

4.2 - (98 reviews)
69
8
6
5
10
  • RJ Louis

    Employees were rude and have no customer service skills. Save yourself the headache and go somewhere else. I had to walk out after a rude employee literally threw my sandwich on the counter. I did not get her name, as she was not wearing a name tag. Never will I visit this establishment again. Update: as of today 4/15/24, I have yet to hear back from the store manager or corporate office after filing a complaint. I now know where the unprofessionalism begins.
    Apr 13th, 2024

  • Truth

    Great sandwiches! Thank you for the great service Michael!
    Apr 8th, 2024

  • Brandon White

    Worst service I've had in a long while, lady that took our order got pissy because we were using the name instead of the number when ordering, she wanted us to order while she was busy slicing meats and she made us repeat a two sandwich order 3 times because she didn't write it down till the last time, sandwiches weren't that full was like 75% bun, 20% fillings... Food was meh, wasn't worth $45
    Mar 12th, 2024

  • Valerie Gutierrez

    I've visited many times, never anything bad except maybe a wait, but that's to be expected. Usually the staff is friendly and talkative. Today was my first rude encounter. Ordered online, arrived 2 minutes after pick up time. They asked for my name, checked the orders on the counter, immediately told there was no order under my name. They asked if it could be under a different name, I said no, to which they repeated that they don't have a Valerie. Without even checking anywhere else, they asked if I was at the right location. After showing them my phone they finally decided to check around and guess what, it was in the area being made. Had they done that in the first place, they would've seen it.
    Jan 31st, 2024

  • Cassandra P

    It's been about a year since I've been to JM's and stopped by today with my coworker for a nosh and was informed that the GF choice was only made, "Mike's Way"? Which begs the question of why? The Udi's bread is fantastic, and the fixing are fresh but to not get a sandwich made to order is a true let down. Especially since all I wanted to add was mustard and pickles? Dietary restrictions: They serve Udi's gluten free bread in two different sizes.
    Jan 29th, 2024

Read Our 98 Reviews

About
Jersey Mike's Subs

Jersey Mike's Subs is located at 14211 Potranco Rd Suite 600 in San Antonio, Texas 78253. Jersey Mike's Subs can be contacted via phone at 210-310-3017 for pricing, hours and directions.

Contact Info

  •   210-310-3017

Questions & Answers

Q What is the phone number for Jersey Mike's Subs?

A The phone number for Jersey Mike's Subs is: 210-310-3017.


Q Where is Jersey Mike's Subs located?

A Jersey Mike's Subs is located at 14211 Potranco Rd Suite 600, San Antonio, TX 78253


Q What is the internet address for Jersey Mike's Subs?

A The website (URL) for Jersey Mike's Subs is: https://www.jerseymikes.com/15195/san-antonio-tx


Q What days are Jersey Mike's Subs open?

A Jersey Mike's Subs is open:
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 10:00 AM - 9:00 PM


Q How is Jersey Mike's Subs rated?

A Jersey Mike's Subs has a 4.2 Star Rating from 98 reviewers.

Hours

Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 9:00 PM

Ratings and Reviews
Jersey Mike's Subs

Overall Rating

Overall Rating
( 98 Reviews )
69
8
6
5
10
Write a Review

RJ Louis on Google

image Employees were rude and have no customer service skills. Save yourself the headache and go somewhere else. I had to walk out after a rude employee literally threw my sandwich on the counter. I did not get her name, as she was not wearing a name tag. Never will I visit this establishment again. Update: as of today 4/15/24, I have yet to hear back from the store manager or corporate office after filing a complaint. I now know where the unprofessionalism begins.

Business Response on Google Apr 28th, 2024
Hi RJ, We want to thank you for taking the time to give feedback about your recent experience. We pride ourselves on maintaining the highest quality standards for our customers but we didn't measure up. In terms of the training we provide we found one specific staff member was missing our brand values and had to manage the situation further. Your review is concerning to us and we would like to know more. Please email [email protected] so we can chat.

Truth on Google

image Great sandwiches! Thank you for the great service Michael!

Business Response on Google Apr 24th, 2024
Hello Truth, Thanks for the great review! We're thrilled that Michael left such a great impression! We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.

Brandon White on Google

image Worst service I've had in a long while, lady that took our order got pissy because we were using the name instead of the number when ordering, she wanted us to order while she was busy slicing meats and she made us repeat a two sandwich order 3 times because she didn't write it down till the last time, sandwiches weren't that full was like 75% bun, 20% fillings... Food was meh, wasn't worth $45


Valerie Gutierrez on Google

image I've visited many times, never anything bad except maybe a wait, but that's to be expected. Usually the staff is friendly and talkative. Today was my first rude encounter. Ordered online, arrived 2 minutes after pick up time. They asked for my name, checked the orders on the counter, immediately told there was no order under my name. They asked if it could be under a different name, I said no, to which they repeated that they don't have a Valerie. Without even checking anywhere else, they asked if I was at the right location. After showing them my phone they finally decided to check around and guess what, it was in the area being made.
Had they done that in the first place, they would've seen it.


Cassandra P on Google

image It's been about a year since I've been to JM's and stopped by today with my coworker for a nosh and was informed that the GF choice was only made, "Mike's Way"? Which begs the question of why? The Udi's bread is fantastic, and the fixing are fresh but to not get a sandwich made to order is a true let down. Especially since all I wanted to add was mustard and pickles?
Dietary restrictions: They serve Udi's gluten free bread in two different sizes.


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Overall Rating

Overall Rating
( 98 Reviews )
69
8
6
5
10

Write a Review

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