Lane Bryant

HORRIBLE CUSTOMER SERVICE!! Went into store 30+ minutes before closing. Cindy welcomed me and asked if we needed any help finding something. After shopping for 10 minutes, I asked for an open dressing room and Angela told me I could not try anything on because they close in 15 minutes. Even though the door said they closed at 8...which was 20 minutes from when I asked. No one said anything upon entering that they would be closing soon and would have limited services. Angela was very rude!
Feb 11th, 2024

I normally come to this location and have a good experience, but this last trip experience has made it so I never shop at this location again. I was walking up to check out when they told we they were closed, and the same sales would be here tomorrow. I had the items in my hand, and if those two lady working Saturday night, spent more checking me out instead of trash-talking their manager and trying to close exactly at 8, I would have been able to purchase my items. It would be different if I didn't have anything in my hands, but right when I was at the counter, it was beyond rude.
Jan 11th, 2024

Love this lane Bryant very nice folks. There was a slender young women with glasses and long hair that checked us on on 1-6-24. She was extremely nice as always. Very helpful too! Will return soon and catch the next sale!
Dec 30th, 2023

Dec 10th, 2023

Thank you so much Diana for making my mom feel so comfortable in trying on clothes and helping her find the perfect outfit for her granddaughters wedding. We really appreciate your amazing customer service.
Nov 27th, 2023