American Housekeeping San Antonio

I was very displeased with the service, my floors were not mopped properly there was still gunk on it, my bath towel I've been using about a week now was shoved into my linen closet, not even folded legit just throw into my linen closet. My house was disheveled, when I called to cancel service same day they told me they would move stuff around to dust. My house was still dusty so not sure what was going on. I mean my son's bin which is normally outside his room was inside his room right at the entrance and other things were just placed somewhere, why not put things back after cleaning the spot????. Also my son's bed was not spread. I was surprised how quickly they left as well. I am very dissatisfied with service and would never recommend them.
Mar 27th, 2024

We have had monthly cleanings by American Housekeeping San Antonio for the past year and are pleased with the service, for the most part. They clean our 3 bedroom, 2.5 bathroom home once a month for $189/cleaning, which I believe is fair. They are easy to communicate with via text to setup service and very polite. They provide comment cards after every cleaning so you can give feedback on what you liked or didnt like and theyll recalibrate. The team that usually cleans our home does a great job, you can tell they have good attention to detail, passionate about their work and leave making our house smell bubbly fresh and clean! The only reason for 4 stars is it depends on the team who services your house. Im not sure theyre all created equal. Ive had other teams who were just going quick and did an okay job but I wasnt completely satisfied and they left with the house not smelling bubbly clean, dust and hair behind and the shower glass wasnt cleaned well. So I like when they send my normal team who does a good job consistently, but Ive had times that due to scheduling I get another team and its hit or miss. The last new team that came though did a great job and even left a stamp on the toilet paper, which was a nice touch! I think the company realized early on that Im particular due to my comment cards and sent their best team maybe. Again, good communication and customer service. Would recommend them!
Jan 23rd, 2024

Dec 3rd, 2023

Illegal, non-permitted, soliciting through neighborhoods - you do not respect no-soliciting signs and the process to receive a permit TO even solicit
Sep 17th, 2023

$129 for a studio apartment less than 500ft and they didn't sweep or mop. A 2 person team only made the bed and wiped down all major surfaces and the shower/mirror. I had high hopes. Service: Standard cleaning
Mar 2nd, 2023