Sandercock David J DO

Mar 15th, 2024

Dr Sandercock and his support staff are efficient, courteous, professional, personable, and patient. I am extremely pleased, as is my entire family, with this practice. I value Dr Sandercock"s medical opinions, and recommendations, very highly and I have found them to be sound and insightful.
Jan 25th, 2024

Jan 17th, 2024

Got recommended to this doctor from a friend, unfortunately they aren't seeing new patients until September/October which is totally fine. What wasn't fine was the receptionist taking her bad mood out on potential patients. She answered the phone with a surly hello, which made me automatically know she was in a poor mood. Nothing like "Hello, this is a well respected doctors office how can I help you?" No I felt like she answered the phone to McDonald's. Anyway, I continued to ask to be diagnosed for a possible neurological disorder when she insisted on getting all my symptoms. Not sure who is comfortable talking to a receptionist about medical problems but it's not me. Then without any knowledge of my condition, Carla said I would be recommended to a physiatrist. But as I said in the beginning, I'm being referred by a patient of his who is being treated for this exact same condition. This is when she went on to say they weren't taking patients until September, again totally not the problem, I said I couldn't wait until then so thank you and why ask my symptoms if you're not accepting patients? She proceeded to say something about the schedule, then promptly hung up without saying a word. Anyway, I've heard about how wonderful this doctor is, hopefully the staff can get up to his level or at least be professional while in the workplace.
Feb 28th, 2022

Dr. Sandercock is amazing! He's been helping me for years. However, today I went and got my ears washed out and the bin that they used appeared to be really dirty with ear wax all over it (ear wax that was not mine). I quickly became really nervous that the instruments they had used on my ears were not sterile. I called multiple times and was left on hold, or sent back and forth to different people only to be left on voicemail, so I'd have to hang up and call again. Eventually I finally managed to get through to someone, and they reassured me that they sterilize all of their instruments after each use, and that there was no way that they could've used dirty instruments on me. They also explained that the dirty earwax bin is just stained, as it's old and has been used a lot. So, I really suggest they get a new bin as it's kind of alarming to those who see it and could cause concern where there shouldn't be any. I'm glad she reassured me, although I am still kind of nervous about it and probably will never get my ears washed out ever again. I'm taking their word and hoping that the instruments really were sterile and just stained. Either way I do recommend this office! As mostly everyone there is nice and understanding, and I've never had an issue before now. (I've been going to this office for a few years now). 3/5 stars. Please get a new bin!
Jan 26th, 2022