Vidal Construction

They are extremely knowledgeable and very courteous. The work was done sooner than original time given. I will highly recommend others to get the experience I received. Thank you again for your help.
Apr 5th, 2024

Vidal Construction handled our leaking roof after recent heavy rains. The team was quick to respond, communicated every step of the way and were honest and up front about their pricing. They did a quality check days after the initial repair and discovered a secondary leak. There was no price gouging or trying to take advantage of the additional work. Aside from materials, the additional work was included with the original quoted price. They were also considerate and respectful of the property, leaving no trash, debris, or materials on site. You couldnt ask for a more fair, honest, and competent team to repair your roof. From the smallest leak, to to a tree collapsing the entire roof, I would choose Vidal over and over again.
Feb 19th, 2024

Outstanding professionalism and attention to the smallest detail, readily accessible, clear, and timely communication, and superior customer service provided throughout process. From continuous communication with the insurance company to ensure all damages are reflected accurately to careful, line-item accounting to ensure every insurance claim dollar is spent appropriately and according to the customer's needs and wants...and saved whenever possible, reducing the ultimate customer deductible cost, we've never known any company to deliver such comprehensively conscientious, ethical, and customer-focused service. Thank you, Mr. Joey Vidal and team, and Ms. Melissa Perez Rios, for all you do!
Feb 15th, 2024

ZERO stars: I'm writing this in the hopes of saving someone out there time/money/hassle. I am extremely disappointed in the service I got from Vidal. I had a flooding incident and had to remodel a bathroom - new tile, vanities, tub, paint, and resetting a toilet. Nothing major. The first project manager was so bad that I was doing his job for him, and trades were showing up out of order, wasting time. I guess this was happening on other jobs because they fired him. Then they sent in a contract tradesperson who was so rude that he kept pressuring me to pay him on the side to finish the work. He spoke Spanish and no one in the Vidal office was communicating with him, so he kept coming to me since I speak Spanish. So here I am trying to tell the office what kinds of materials he needs because they didn't order the correct type/amount. (This is guy #2, mind you.) They were super behind (the 2-week job took >6 weeks) so this guy slapped together the work so fast that TWO other trades people warned me his tile job was bad. They were right. Not 2 weeks later, the shower tile had cracks in multiple places. Immediately after they left, the floor tile creaks in a few places like it wasn't properly grouted underneath. The sealant on vanities (done by the same person!) cracked immediately also. Only one person (thank you, Wylie!) at that company actually tried to help me, and they had to bring him down from Dallas. The whole ordeal was just that - a tiresome, EXPENSIVE, ridiculous, time-sucking, ordeal that didn't even pay off in a bathroom I'm proud of. Oh, and I submitted all of this to them in my review to them, and got nothing in reply. Just don't go with these guys. Edit to address vendor's reply: Yes, there was an issue with the faucet, but that was due to the incorrect measurements taken at the beginning. Unfortunately, anything that was was "outside the scope" was due to issues from the handling of the job in the initial weeks, and outside the scope of things I could control for as the home owner. Yes, the owner came around week 3 or 4, which was appreciated. Yes, I told Wylie it looked good and I meant it, but I didn't realize how poor the tile job was underneath. The things you cannot see can cause the most trouble sometimes. Thank you for the reminder about the warrant.
Feb 28th, 2024

We used Vidal Construction to replace our roof and couldn't be happier! Joey made the process go so smoothly from start to finish! He stayed in constant communication with us. He even took care of the insurance and HOA process for us. The team was very professional. They did a fantastic job on the roof and were very respectful of our property. We would absolutely use Vidal Construction again and I highly recommend them for your construction needs.
Feb 12th, 2024