Starbucks

Jaz made my day. Her bubbly personality was an added bonus to my delicious food and complicated drink order. Everything was just right!
May 26th, 2022

I do love the coffee and pastries. That is the only reason for a 2. Coustomer service was awful. Yes I get you are busy but a smile or a greeting would have been nice. An acknowledgement that I was standing before the server, I would have taken. I had to get her attention and she had a flat voice like she wanted to be anywhere else. Also when my order wasn't complete I got (insert rude voice) did you have something else? We have been coming to this Starbucks for 4 years and this is the worst service ever.
Mar 30th, 2022

Almost everytime I order in one way or another my drink is wrong. I order through the mobile app & the whole point of that is to not wait and yet I find I'm waiting for them to correct their mistakes. I realize mistakes happen but everytime they are making mistakes here. I order without ice due to sensitivity to my teeth & I'm shorted on the drink. I pay close to $6 for a drink that's supposed to be 30oz & I'm not getting what they are marketing. Staff most of the time is nice enough. Some seem as if I'm bothering them when I point out the order is wrong. So I guess continue to drive to my fave spot over at IH-10 & Vance Jackson where customer service is on fire!
Mar 24th, 2022

I ordered my drinks with extra base. But when I received them I could tell right away that they didn't add the extra base. When I tried to explain it to the guy at the window he stated he had other customers and that he was very busy...rude. I told him that I already paid for my drinks and that I am currently the customer at the window. He then proceeded to grab the drink out of my hand and I handed the other drink to him as well. Plain rude! Horrible customer service! Very dismissive.
Mar 6th, 2022

Always playing good music great service fast and always feel welcomed
Feb 19th, 2022