Chamber of Commerce

      Advance Auto Parts

      ( 185 Reviews )

      Advance Auto Parts
      Buy Online and Pick Up In-Store in 30 minutes
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (185 reviews)
      110
      27
      15
      5
      28
      Read Our 185 Reviews

      Chamber Rating

      Verified Member
      4.0 - (185 reviews)
      110
      27
      15
      5
      28
      › ‹
      • Irina Pankova

        I will not go anymore never in that store. PAUL that is his Name: Old man in glasses was very rude to me. I asked him very respectful would you please check if I bought my back break pads in Advance Auto Parts for my Lexus ? He did not find any purchase in that store!!!! Any !!! I have a lot of receipts as approve of purchases! Also I always ask to put my number just in case in the System! So its all not true. He just did not want to help me at all! Its looking like he is very very tired and I asked him very hard question. After that I askedhim if I can use Restroom. Of course he told me NO!!! There is No public restroom! Again I was very very nice to him. Im driving Lexus CUV 2022. I was very very upset of that Customer Service. I WOULD NOT RECOMMEND TO GO TO THAT LOCATION TO ANYONE! Stay AWAY! If you dont want receive bad experiences. Also I know that is not the Company policy to dont give a Customers to use Restroom. Its Pauls decision to Dont let me use Restroom! I never never had that experience in any Auto store! At least they aloud use a Restroom course Im a Costomer! Very disappointed!
        Mar 20th, 2024

      • Danny Mendoza

        These people really know what they are doing. O'Reilly's and AutoZone couldn't answer the questions I was asking
        Jan 24th, 2024

      • Shelley Smith

        Andrew was patient and thorough in doing an inspection of my battery that cost me nothing. Sometimes, when employees do free work, their work can be sloppy or their attitude can be less than appealing. But Andrew was kind and worked effectively and efficiently.
        Dec 23rd, 2023

      • Don

        I walked in and said "I want to get some wipers installed on my car" and the rude pot belly was rude and said "we do not just install wipers here". I said "ok, I want to buy and have you install the wipers" and he looked at me like he was going to take my head off which would have been a mistake on his part. I understand he might of had a bad day, but that was over the top.
        Oct 30th, 2023

      • Christina Ornelas

        Had the part I needed. Way more helpful then those chit chatting doofuses at Autozone on Blanco.
        Sep 21st, 2023

      Read Our 185 Reviews

      About
      Advance Auto Parts

      Your local Advance Auto Parts at 11533 West Ave in San Antonio offers automotive aftermarket products, free store services and same day options at most locations.Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

      Contact Info

      Products

      • Car Batteries
      • Motor Oil
      • Brakes and Rotors
      • Windshield Wipers
      • Air Filters
      • Spark Plugs
      • Alternators
      • A/C Recharge Kits

      Services

      • Battery Recycling
      • Battery Installation
      • Charging & Starting System Testing
      • Loaner Tools
      • Engine (OBD-II) Code Scanning
      • Wiper Blade Installation

      Brands

      • DieHard
      • FRAM
      • Carquest
      • Trico
      • Valvoline
      • Bosch

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Advance Auto Parts?

      A The phone number for Advance Auto Parts is: (210) 541-0202.

      Q Where is Advance Auto Parts located?

      A Advance Auto Parts is located at 11533 West Ave, San Antonio, Texas 78213

      Q What is the internet address for Advance Auto Parts?

      A The website (URL) for Advance Auto Parts is: https://stores.advanceautoparts.com/tx/san-antonio/11533-west-ave?utm_medium=local&utm_source=yext&utm_content=listing-2016-12-29&utm_campaign=aap

      Q How big is Advance Auto Parts?

      A Advance Auto Parts employs approximately 20+ people.

      Q What days are Advance Auto Parts open?

      A Advance Auto Parts is open:
      Tuesday: 7:30 AM - 9:00 PM
      Wednesday: 7:30 AM - 9:00 PM
      Thursday: 7:30 AM - 9:00 PM
      Friday: 7:30 AM - 9:00 PM
      Saturday: 7:30 AM - 9:00 PM
      Sunday: 9:00 AM - 8:00 PM
      Monday: 7:30 AM - 9:00 PM

      Q How is Advance Auto Parts rated?

      A Advance Auto Parts has a 4.0 Star Rating from 185 reviewers.

      Hours

      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM

      Ratings and Reviews
      Advance Auto Parts

      Overall Rating

      Overall Rating
      ( 185 Reviews )
      110
      27
      15
      5
      28
      Write a Review

      Irina Pankova on Google

      image I will not go anymore never in that store. PAUL that is his Name: Old man in glasses was very rude to me. I asked him very respectful would you please check if I bought my back break pads in Advance Auto Parts for my Lexus ? He did not find any purchase in that store!!!! Any !!! I have a lot of receipts as approve of purchases! Also I always ask to put my number just in case in the System! So its all not true. He just did not want to help me at all! Its looking like he is very very tired and I asked him very hard question. After that I askedhim if I can use Restroom. Of course he told me NO!!! There is No public restroom! Again I was very very nice to him. Im driving Lexus CUV 2022. I was very very upset of that Customer Service. I WOULD NOT RECOMMEND TO GO TO THAT LOCATION TO ANYONE! Stay AWAY! If you dont want receive bad experiences. Also I know that is not the Company policy to dont give a Customers to use Restroom. Its Pauls decision to Dont let me use Restroom! I never never had that experience in any Auto store! At least they aloud use a Restroom course Im a Costomer! Very disappointed!

      Business Response on Google Mar 23rd, 2024
      Hello Irina, thank you for taking the time to leave this review! We strive to provide exceptional service to all of our customers, and we're sorry to learn that your experience with our West Avenue location resulted in a 1 star rating. We've forwarded your feedback to the field leadership of this store so they may further investigate, and use this as a training opportunity. We encourage you to contact us directly if this goes unresolved. Thank you for shopping with Advance Auto Parts and Batteries!

      Danny Mendoza on Google

      image These people really know what they are doing.
      O'Reilly's and AutoZone couldn't answer the questions I was asking

      Business Response on Google Jan 20th, 2024
      Hello Danny, thank you for taking the time to leave this review! We strive to provide exceptional service to all of our customers, and we're pleased to learn that our West Avenue location was able to help advance your day! Thank you for shopping with Advance Auto Parts and Batteries!

      Shelley Smith on Google

      image Andrew was patient and thorough in doing an inspection of my battery that cost me nothing. Sometimes, when employees do free work, their work can be sloppy or their attitude can be less than appealing. But Andrew was kind and worked effectively and efficiently.

      Business Response on Google Jan 4th, 2024
      Thank you for taking the time to leave this 5-star review for our Blanco & West location, Shelley. We are happy to hear that Andrew was able to go above and beyond to assist you with your automotive needs. We have forwarded this to our Field Leadership Team so that Andrew can be recognized for his hard work. We hope to hear from you again soon and thank you again for choosing Advance Auto Parts.

      Don on Google

      image I walked in and said "I want to get some wipers installed on my car" and the rude pot belly was rude and said "we do not just install wipers here". I said "ok, I want to buy and have you install the wipers" and he looked at me like he was going to take my head off which would have been a mistake on his part. I understand he might of had a bad day, but that was over the top.

      Business Response on Google Nov 8th, 2023
      Thank you for taking the time to leave this review, Don. We are sorry to hear you did not have a pleasant experience while shopping at our Blanco location. We appreciate you letting us know so we can forward this to our Field Leadership Team and use this as a coaching opportunity. If you would like to discuss this further, we would recommend reaching out to us directly here at the support center. We hope you would be willing to shop at one of our Advance Auto Parts locations moving forward.

      Christina Ornelas on Google

      image Had the part I needed. Way more helpful then those chit chatting doofuses at Autozone on Blanco.

      Business Response on Google Oct 6th, 2023
      Hello, Christina. Thank you for taking the time to write your review of our Blanco location. We are so pleased to hear that our Team Members were helpful to you! We love helping our customers and it is nice to know when we do a good job. We hope to see you again soon and thank you again for choosing Advance Auto Parts.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 185 Reviews )
      110
      27
      15
      5
      28

      Write a Review

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