Texas Farm Bureau Insurance Company

Michael Estrada and Jennifer McClintock are the absolute best! They have been an absolute pleasure to work with and made the process of getting insurance painless. They are always so kind and ready to help! Highly recommend! Plus they have the best rates around by a long shot!
Aug 10th, 2023

Never get calls from agent. Phone system is the pitts,they never answer or call back!
Apr 24th, 2023

Jan 10th, 2023

My wife and I foolishly drove around for almost 3 months with a terminated policy produced by this office in Round Rock. This happened on account of internal errors between my agent and Texas Farm and Bureau policy service department. Our policy was promptly reinstated. I understand human error but I was expecting my agent or Texas Farm Bureau to apologize for putting my family in financial risk. Luckily nothing happened during that period and all is well. His assistant was wonderful and helped me fix the problem. She was understanding and I wish I didn't have to write this review with a 1 star. She deserves a 5 star review but this issue is exclusively with my agent and Texas Farm and Bureau.
Nov 10th, 2022

I've had a horrible experience with many of the agents here. No one knows really what's going on. They usually tend to blame "Waco" office for mistakes that happen and guess who has to pay for it? YOU! Yes the prices are great however I rather pay a little more and get much better customer service. This place is a headache trust me I've been through a lot with this company! Its also almost impossible to set up an auto pay- It'll work for a few months then it will kick you off of their system and you got to pay extra money to get back in etc... Always something. Save yourself! Good luck to you!
Oct 21st, 2020