Rod Holland Real Estate, Keller Williams

It has been a month since we had dealt with the closing of a home in Royse city, the realtor is Julie Garcia, the home that we purchased from the realtor promised us that it would be cleaned and a makeready of the home before we move in, this was never done, we called Julie, Julie promised us that she would pay the bill, the complete bill is only $145, now fast forward one month, And now shes saying shes only willing to pay $100, the home was $350,000, and she got 3% of the money, and she cannot pay $145 cleaning bill which she promised at the time of closing, I dont have anything in writing, I didnt know that I would have to over a clean and Bill, shame on you Julie, you should stand behind what you say, anybody dealing with this company please make sure you have everything in writing and dont trust what they say , Obviously their words dont mean anything, I dont know why Im having to go through all this just to try to get paid for cleaning someone elses mess, Keller Williams , Bad business will drive a company in the ground, all of this over $145 bill,
Dec 24th, 2021

We worked with Adela and she was very responsive and extremely professional. Rod has a great team.
Aug 3rd, 2021

I have to tell ya, my experience with Rod and his entire team could not have gone better. The process was frictionless, communication was immediate and the entire team was just incredible. There was truly a sense of partnership to help achieve our goals and listening to our questions and ideas. So thrilled with the outcome and our success is a direct result of the teams dedication to their clients.
Jul 10th, 2021

I and updating this review after using them again for a recent house purchase and this time things were handled completely different than the last time. They went out fo their way to handle my closing, and Blake (the real estate agent) was amazing! ty for taking such good care of us! This was not a good experience, our realtor was Janna Prinz and it was a nightmare from the beginning, no communication, issue after issue, we then asked her to take us to see apartments and she didn't show up and sent another lady that had no idea where the places were, we got lost couple of times. Just think this company is more interested in the big homes that make lots of money and forget about the rest of us. Won't use them again in the future.
Nov 25th, 2018

Ive never had an experience with real estate until my mother got sick, and my brother and I moved home to take care of her. We ended up taking care of her for the better part of two years until it got too much to manage. The house was on a one acre lot in Rowlett, and as you can imagine, was a lot of work to maintain. Before my father passed my parents bought a lot out in Heath and used Rod and his team, therefore I recognized the name. I called him when it was time to sell, and he came out and took a look. Rod and his team did so much, and Ashlea was an integral part in keeping me updated every single day and answering any of my questions. She did so much work to ensure the process was as smooth as possible. Of course selling is sometimes stressful, but this experience was one of the best Ive had with people who genuinely care about being great people and helping as much as they can. Jodi Vinson (an amazing interior designer on the team) came out and took a look and gave her recommendations on what should be updated. We followed her advice and took a couple of months preparing the house. She gave us great info to all the resources for the estate sale (Chris Johnson did an amazing job), repairmen, etc. I dont know where I would be without this team. The house went on the market and sold within the first week. By far the one of the easier experiences in my life. Like I said, they are genuine people who care and take heart in your home. The house sold for listing price and we couldnt be more satisfied. I highly recommend this team and will absolutely be using them for anything real estate related for the rest of my life. Thank you guys for all of your hard work. Cant wait to reconnect in the future.
Jan 22nd, 2019