Sam's Club Tire & Battery

I love the perks of being a Sam's Club member but the tire service at this location is terrible. I try to go in but there's hours of wait time and when I try to call online to make a reservation no one seems to answer...ever!
Dec 22nd, 2022

Disappointing does not makes justice, absolutely unprofessional conduct from employees to supervisors. Nobody had an attitude of service, theyd didn't want to install my tires, end of shift? Maybe, being the only car for service it took them 30 minutes to bring it in, afterwards they damaged nut on the tires while removing the tires and said that they couldn't remove it, and it is policy not to install tires if that happens, not even if they messesed them up, because liability was the answer. Damaged done, had to wait for a supervisor to give a refund of the installation, when done, told me to pick up the tires on the back the guys saw me coming out and entered the tires to the front office and after 5 minutes waiting, I was told to enter again, there another supervisor obviously annoyed by my presence told me they have to do a separate paperwork for that sale, once done, told me to go out again for my tires that were left unattended outside by the door. Absolute disgrace of customer service. They damaged the nuts on a new care and then denied service because of the same, the tire shop guys, from beginning to end, an absolute sample of someone that doesn't care about work or doing their job , and for the supervisors you are just annoying their busy schedule. What an absolute joke of establishment.
Feb 3rd, 2022

EXTREMELY disappointed with Sams Club Tire and Batterys service! Came to the location with a leaky tire due to a nail. Hector, one of the service professionals, told me that the tire could not be patched and had to be replaced. With plenty of air in the tire, I chose to seek another option. He then proceeded to pull the nail out of the tire and allow the air to completely deflate before allowing me access to my car. He put the NEWLY flattened tire back on the car leaving me and my family stranded. They refused to help unless I purchased new tires. Very unprofessional and unethical. The car would have been drivable if Hector did not pull the nail out. I am not returning to this location and you should avoid at all costs!!!
Apr 22nd, 2021

I dropped off my vehicle for a tire rotation without an appointment and they said they would try to work it in. They were able to complete it within an hour with disrupting other appointments (request with covid). Very pleased!
Aug 24th, 2020

Great price on tires and installation. Comes with road hazard coverage. 3 months after getting new tires, I got a big screw in a tire. They replaced with a new tire. Only paid $15 for the new installation. Very fast and easy.
Jun 13th, 2020