Petco

Hello, i would like to know if any adoption agencies come in with puppys to be adopted?
Jun 30th, 2023

Do not come here for grooming services.
Jun 26th, 2023

If I could I would definitely have set it to no stars because the service me and my pup received today was terrible! I was called less than 20 minutes after dropping my pup off and was told that I would have to bring him another day the earliest being 5 days later, in the morning( which in this case is a Wednesday) due to him being very aggressive to the point that he was harming himself.. I quickly made my way back just to receive my pup half shaved and was told to bring him back in the morning time at my earliest convenience so they can have more time with him I walked outside and burst into tears and had to get my husband on the phone to calm me down because I was so distraught were I couldnt even drive. I was so disappointed that I had to go back inside and demand that something was done because I refused to bring my pup home like he was. The cut was so bad that it looked as if my 9 year old got scissor happy with him. Once they took him back in I watched from the window just to be a witness that he was not aggressive at all. I was told I could leave and they would finish him up. Once I came back to pick him up, the finish product was a mess. My pups fur was cut uneven, cut too short, and had patches that was completely missed. I feel like Jose did not take pride in taking care of my pup today to were he wasnt even there when I picked Thor up. To add icing to the cake, I didnt even receive a report card and I ended up giving a tip that wasnt deserved at all. I hate that they have you pay before even getting to see what your pup look like.Thor has never been a problem when being groomed at this location but for some reason this is what I was told for todays visit. I honestly can say this will be my last time giving my service to this location. The service I received was unacceptable.
May 27th, 2023

They recently have had some seriously good sales.
May 26th, 2023

The on-site staff are fantastic, but the one star is for their corporate and technological issues. We've never had scheduling grooming appointments online but have been unable to do so for one month. Never had any canceled appointments. Never had a no-show. We called the store groomers directly, and they told us they do not have any issues with our dog, and they do not know why we were blocked or how to unblock us from making online appointments. We tried calling corporate customer service but was told they couldn't help us. Literally told us that once we get blocked from online booking, we can't do it for that store anymore. That we have to use another store...So now the only way to make appointments is to call directly, and with the place as busy as they are, usually have to be on hold for 10 minutes and/or no one picks up.
May 25th, 2023