Primary Care and Convenient Care - Baylor St. Luke's Medical Group (Aliana) - Richmond, TX

I found this facility through my insurance (Medicaid). The building is brand new , very clean and nice. The front desk and MA were very nice and professional. Dr. Roden was very thorough, listened to all my concerns and even ordered extra labs for one of my main concerns. I never felt rushed at all. The phlebotomist was quick and experienced. I got my lab results the next day. I had a good experience and i will definitely be coming back for any other health concerns. I recommend this facility and especially Dr. Roden! Thank you.
Dec 20th, 2023

I can only speak for myself. My daughter and I had a wonderful experience when we went to this office. The staff was very kind and helpful, they treated us each for different illnesses/ issues. The wait for both of us to be seen was not too bad considering we were third in line. We got seen within an hour for walk in. We talk to the staff with additional questions after our visit, and they were very patient and helpful.
Nov 20th, 2023

Very clean love the office Dr. Roden is great.
Oct 27th, 2023

Sep 14th, 2023

August 2023 Bringing in an edit to my 2022 review. I am now very satisfied with Dr. Roden. She is Thorough with her examination. She listens and answers to all the patients concerns and explains very well. Follows up with the patient and responds promptly through My chart portal to address all patients concerns. Recommend this clinic. 2022 I have been Dr Co-May Pasdar Shirazis patient for the last three years. We used to go to the Sugarland location. We were very happy when this new location in Richmond as it was nearer and Dr CoMay moved to this location. She was away on leave and Lisa Patel, PA attended. We patiently waited for Dr Pasdar to be back. When she returned, it was difficult to get her appointment and mostly the PA would attend. Last month we received a letter informing us that Dr Pasdar is leaving and the only option left to stay at this location to change my PCP to this new freshly graduated Doctor, Alexandria Roden. I wanted to stay with this location so thought to have my annual physical done with Dr Roden. The system was down that day and the entire staff couldnt access any information of ours. Waiting time was around 2 hours. Dr had no clue of my medical history. She didnt even ask about Mammograms, Pap smears, vaccinations or any of the preventive check ups. The staff said system might be down for another week. They provided hand written prescriptions as they couldnt send them over to pharmacy again due to system down. It was quite chaotic and disappointing.
Sep 8th, 2023