Kuk Sool Won Martial Arts - Richmond

I was disappointed and disgusted with Robert! For him to pull my son in law and be humiliated is mind blowing. We took my grandson for a trial last week, today was his first actual class. Robert, pulled my son in law back and told him, I have an opinion about you, just as you have an opinion on me! Who does this type of behavior? Are you judging him because of the color of his skin? He had made a few other comments while my son in law had stepped out, that I let slide. You are whats wrong with the world!!! And to even make comments about today be Good Friday, you are not a God fearing man as you clam to be!
Apr 1st, 2024

I am writing to express my deep dissatisfaction with this center and the manner in which they have handled my situation. Over the past month and a half, I have been dealing with a distressing situation that has left me extremely frustrated and disappointed. Despite my attempts to resolve the matter, it seems that my concerns are falling on deaf ears. My son, who was initially enrolled in these martial arts classes, has been unable to participate due to a significant health condition that he developed. I promptly submitted all necessary documentation, including a health report from his doctor, to the Member Solution Center as per their requirements. However, the response from this center has been consistently delayed and unprofessional. The main points of concern are as follows: Delayed Response: I submitted the health report more than a month and a half ago, and I expected a timely response considering the urgency of the matter. The fact that it took this long to get any form of communication from your end is completely unacceptable. Disregard for Health Report: Despite providing a detailed health report from my son's doctor, it seems that the center has disregarded the seriousness of his health condition. I trusted that this would be handled with the utmost sensitivity and understanding, but it appears that the center is more concerned with charging my credit card than addressing the well-being of its members. Ongoing Monthly Charges: To make matters worse, I have been charged monthly installments for a service that my son cannot avail due to his health condition. This is not only unethical but also against the principles of good customer service.
Nov 8th, 2023

Unprofessional and charges customers for services they never provided.
Oct 24th, 2023

Ive been going since I was eight years old Im 13 now its just been really fun and I just put always recommend to go to classes Ive not been the best myself but its just different type of fun and each Dealt and knowledge you get
Jan 4th, 2023

its amazing
Oct 9th, 2022