Rockland Insurance Agency

Very helpful
Mar 16th, 2024

Terrible. Noone answers the phone. Attempted to get a quote. Called many times and different days.
Jan 28th, 2024

Dec 22nd, 2023

Not happy with them! The first year after switching insurance companies they did a great job for me. The second year after I heard nothing from them I called when my homeowners insurance just about doubled. I questionned why they had not contacted me about such a huge increase and Jonathan applogized for the failure to communicate in advance - he advised that it would not happen again, shopped around for insurance for me and came up with a little better price on the insurance. Third year coming, again not a word from them and my homeowners insurance has just about doubled again. As well my car insurance has gone up again .. interestingly no vehicle tickets, no claims, drive about 3k miles per year since I work out of my home, neighbors who are both over 70 and both drivers on their policy pay less than I do in vehicle insurance. So I called Rockland and was advised # 1 my vehicle insurance was the best they could do for me # 2 since Rockland is SUCH A SMALL Insurance Company that they don't have time to call when home insurance almost doubles. Owning a business myself if I were to tell a client that I didn't have time to review their information to try to save them some tax dollars I would NOT be in business long ... it's all about CUSTOMER SERVICE and since Rockland is too busy selling to new customers they just don't have time to keep up with their existing customers ... renewing car insurance this year but will probably be going elsewhere ... customer service is key with me!
Dec 9th, 2023

Nov 6th, 2023