O'Reilly Auto Parts

Clean store, well stocked for what they have, good lighting.. had all your basic auto needs. Team members could work on social skills on any guest who enter or leave. Would add some southern hospitality the community needs. Give potential guests an assurance team members would be there to assist. We couldnt find what we were looking for. Had to locate team members. Any team member engaged with another client did not alert colleague to casually greet us and ask of we need assistance. Want business to pick up.. running special, discounts are all fine however, customer care needs elevation.
Jun 28th, 2023

They have good attention
Jun 25th, 2023

May 16th, 2023

Apr 24th, 2023

I came here last Sunday with my family to look for something that we needed to buy. And once they saw us didnt even say hi, and started looking at us in a horrible way. And once other customers came in, they were happy asking them questions, but not us. I personally work in a place where customer service is important, and it doesnt matter what color you are, what language you are speaking, everyone should be treated equally.
Mar 24th, 2023