Sterling McCall Toyota Fort Bend Collision Center

Im very pleased with the results. Sterling McCall Toyota FB did an awesome job! My truck looks like new!!
Apr 7th, 2024

Customer service was awesome from the beginning. The manager Jerry Shapley explained every step of the process to me and made sure I was kept up to date on the entire process from start to finish. I will definitely recommend Sterling McCall Fort Bend to anyone who needs their services.
Apr 5th, 2024

Good services, always answering the call.
Apr 4th, 2024

Great experience working with Matt and quality work completed on my repair
Apr 3rd, 2024

These guys are in so much of a rush that it negatively affects the quality of their work. When I initially went to pick up my vehicle they had failed to tint the glass that was replaced, there were hundreds of glass shards remaining in the interior, 4 dents/dings on the exterior were still present, door edge guards were installed on one side of the vehicle only, and there was over spray on my taillights and wheels. To their credit, they mostly (not completely) remedied these issues when I brought them to their attention. There are lots of weird forces at play between body shops and insurance companies and it is on you to stay vigilant and ensure your vehicle gets repaired satisfactorily. Bottom line: If you do not have an eye for inspecting vehicles make sure you bring a friend that does before you take receipt of your vehicle. PS - Don't forget to pursue diminished value and/or loss of use funds with the insurance company; don't leave money you might be owed on the table. Update: I am still finding things that were done poorly a week later. Broken clips in the engine bay, random plastic piece in the glove box along with a piece of paper that says "Scott" on it, engine bay and gas cap area is caked in dirt/dust that was not there when the vehicle was dropped off, and the fuel economy for the current tank of gas was horrible when I picked it up which is indicative of extended idling and/or hard driving--neither of which are acceptable. I am glad the repairs I had done here were mostly on the insurance company's dime. If someone is paying out of pocket, I cannot advise them to go here in good faith. This makes it look like 'Toyota Certified' appears to mean installing Toyota branded parts and not much else. Seriously, slow down and take more pride in your work.
Mar 31st, 2024