Terry's A/C & Heating

Apr 9th, 2024

First time service. On time, professional and thorough.
Apr 9th, 2024

Apr 7th, 2024

Robert always goes out of his way to help me. He is always courteous and considerate. Service: A/C system maintenance
Apr 1st, 2024

Terry's provided honest, accurate evaluation of my HVAC system problems. It took Mr. Terry less than 5 minutes to diagnose a problem with my system, that my service provider could not diagnose/fix during 18 months of service calls/complaints. Mr. Terry provided a report, for my service provider and Carrier, explaining what needed to be fixed. I was able to get the work done under my current parts & labor warranty. The price I paid for the 2 service calls from Terry's AC (diagnosis of the initial problems, and then QC of warranty work performed) was reasonable. It was money well spent. September 2021: Follow up visits to maintain the system and troubleshoot wiring problems from the previous service provider have been fairly painless. The main problem is that the equipment is not ideal for this application, and really needs to be changed (that would be very costly considering that the system is barely 2 1/2 years old, and the previous service provider charged excessively for the equipment and poor installation). Terrys AC is trying their best to keep the system working at performance standards so I dont have to bear the expense of replacing the non-ideal components. Mr. Terry has gone out of his way to try to make this as easy for me (and my wallet) as possible. July 2022: We had an HVAC system installed in the garage/workshop. We are pleased with the new system and the installation. They arrived at 8 AM and were gone by 1:00 PM; everything was cleaned up before they left. December 2022: Kenny arrived on time and was thorough. Maintenance check on both systems was completed quickly. Ditto for service January 2023 (replace UV lights). March 2023: I am still happy with the service. September 2023: Kenny arrived on time and the worn out parts on my AC were replaced quickly. March 2024: I am still happy with the service. Kenny arrived on time and took care of everything quickly. Service: HVAC system maintenance
Mar 31st, 2024