BankDirect

I tried to just open a savings account, (yeah to give them my money to hold), and they said they denied my application ? I asked why ?, she "couldn't tell me". Insulting !
Jan 11th, 2024

The FDICs Consumer Response Unit has received your correspondence, and we are reviewing your concerns to determine the best approach to assist you. The information below will help explain how the FDIC plans to address your correspondence. What happens now? We will review your correspondence to determine whether the FDIC is the appropriate federal regulatory agency to respond to your inquiry or concerns. If you are writing about a bank that we regulate, we may contact the bank on your behalf. In an effort to ensure the most complete response, we may ask the bank to respond directly to you and provide a copy to the FDIC. The FDIC will conduct an independent investigation into the matter, including a review of any and all supporting documentation provided by you and the bank. Upon completion, we will respond to you with applicable regulatory guidance. In this situation, you may expect to receive a response from the FDIC within 60 calendar days. We will attempt to notify you if we anticipate a longer review. If the FDIC does not need to contact an FDIC-supervised bank for information to respond to your question or concern, you may expect to receive a response from the FDIC within 14 calendar days. Acct is locked by them without any comminication. have been calling them for over a week with no response whatsoever. will be going over to the bank (physical) this week to withdraw the money. COMPLETE AND UTTER JOKE OF A "BANK" 7 days to transfer money electronically 9 days to get it back from them. now can't even get ANY response to a simple phone call.
Oct 19th, 2022

I worked for them and they are a shame!!Please if you value your respect and time DONT WORK FOR THEM!!
Oct 18th, 2022

Sep 12th, 2022