Bank of America (with Drive-thru ATM)

This is by far the worst customer service or shall I say no customer service. I made an appointment to see Anthony C. When I arrived at the branch 10 minutes went by before someone acknowledged I was there. At that point I was told thats Anthony no longer is employed there. This is so frustrating.
Mar 20th, 2024

Horrible service
Feb 27th, 2024

Lack Professionalism. The front desk person skip the line and told the cashier to complete other persons transaction.
Dec 26th, 2023

I had a very positive experience opening a new account. As an international student I was worried it would be an arduous process but the whole thing took less than 30 minutes. I was helped by Matthew who was friendly and attentive. In the end, all I really needed was my student card and passport (and not the file full of documents I arrived with). If you're an international student finding it difficult to pay tuition from your local bank, I would suggest doing yourself a favour and opening an account near your school. I was able to use my account pretty much the same day. The physical card took about two business days to get to me but I had access to the online banking facility from the moment I left the bank. Still surprised by how easy it was honestly. I even got a whole bunch of goodies and advice on what to do once I started working on campus. All in all, would recommend this branch for new international students.
Aug 30th, 2023

We needed to wire money, and were told that they don't have banker.
Aug 6th, 2023