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      Andrea Walton - State Farm Insurance Agent

      ( 59 Reviews )

      Andrea Walton - State Farm Insurance Agent
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      Hours

      Friday:
      8:30 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:30 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (59 reviews)
      51
      0
      0
      1
      7
      Read Our 59 Reviews

      Chamber Rating

      Verified Member
      4.5 - (59 reviews)
      51
      0
      0
      1
      7
      › ‹
      • Kathlyn Gonzalez

        Absolutely the best Customer Service I have ever received from an insurance agency! I was with another insurance company for 22 years and could not get a lower rate. When I switched insurance companies, the team at Andrea Walton State Farm were able to help me cut my Auto and Home insurance bills in half!!!
        Apr 9th, 2024

      • Chad Rasmussen

        Staff and customer support is AWESOME! I am not one to give reviews so this really means something. I was a 25 year client to another insurance company. I won't go into details but it was time to change. After shopping around I was lucky enough to find Andrea Walton - State Farm. The transition over to State Farm was easy. We all have unique situations, and what sets these guys apart from all the others is they listen to you and create the unique coverage you need. You're not just another number getting the default "cookie cutter" package everyone else gets. I had some detailed questions that couldn't be answered while on the phone but I got a prompt call back with a detailed response. You can't beat old school customer support. Shout out to Jen my account manager. I have be covered 5 months as I write the post. Signed by Chad - Happy customer - (real person not a bot) :)
        Mar 20th, 2024

      • Viviana Villela

        I went to 3/18/24 Monday to add another vehicle to my policy, there was no one at the reception they saw me walk in and no one offered them self to ask if I needed something. So I stand there for a while then I sat down to see if they come out and greet me or ask if I needed something but no one did, all I received was stares it made me feel very uncomfortable. So I was there for 25 minutes no one helps me so I left and no one even bothered to see why I left. I felt very discriminated all the stares made me very uncomfortable and not one person asked if been helped or need help. If would give them a zero starts I would.
        Mar 18th, 2024

      • will temple


        Mar 8th, 2024

      • Kianna Harris

        Jen Rollins was such a great help. She helped me know what my finance company mandated for coverage I needed for my car.
        Feb 20th, 2024

      Read Our 59 Reviews

      About
      Andrea Walton - State Farm Insurance Agent

      TX-325647 My mission is to serve our State Farm customers in a prompt and courteous manner. We serve customers based on their needs and assist to manage the risks of everyday life. We insure what matters most to your family, and honor you.

      Contact Info

      Products

      • Auto Insurance
      • Life Insurance
      • Homeowners Insurance
      • Renters Insurance
      • Motorcycle Insurance
      • Property Insurance
      • Boat Insurance
      • Pet Insurance
      • Business Insurance

      Services

      • Insurance
      • Financial Services
      • Auto Insurance
      • Homeowners Insurance
      • Life Insurance
      • Renters Insurance
      • Business Insurance

      Brands

      • State Farm

      Languages

      • English
      • Spanish

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Andrea Walton - State Farm Insurance Agent?

      A The phone number for Andrea Walton - State Farm Insurance Agent is: (972) 617-7770.

      Q Where is Andrea Walton - State Farm Insurance Agent located?

      A Andrea Walton - State Farm Insurance Agent is located at 302 East Ovilla Rd, Red Oak, Texas 75154

      Q What is the internet address for Andrea Walton - State Farm Insurance Agent?

      A The website (URL) for Andrea Walton - State Farm Insurance Agent is: https://www.andreawalton.com/

      Q What days are Andrea Walton - State Farm Insurance Agent open?

      A Andrea Walton - State Farm Insurance Agent is open:
      Friday: 8:30 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 5:30 PM
      Tuesday: 8:30 AM - 5:00 PM
      Wednesday: 8:30 AM - 5:00 PM
      Thursday: 8:30 AM - 5:00 PM

      Q How is Andrea Walton - State Farm Insurance Agent rated?

      A Andrea Walton - State Farm Insurance Agent has a 4.5 Star Rating from 59 reviewers.

      Hours

      Friday:
      8:30 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:30 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM

      Ratings and Reviews
      Andrea Walton - State Farm Insurance Agent

      Overall Rating

      Overall Rating
      ( 59 Reviews )
      51
      0
      0
      1
      7
      Write a Review

      Kathlyn Gonzalez on Google

      image Absolutely the best Customer Service I have ever received from an insurance agency! I was with another insurance company for 22 years and could not get a lower rate. When I switched insurance companies, the team at Andrea Walton State Farm were able to help me cut my Auto and Home insurance bills in half!!!

      Business Response on Google Apr 10th, 2024
      Kathlyn, thank you so much for your glowing review! I'm delighted to hear that you've had such a positive experience with our office. Ensuring that our clients receive top-notch customer service and find the best insurance solutions for their needs is always our goal. I'm thrilled that we were able to help you significantly reduce your auto and home insurance bills when you switched to us. Your satisfaction and savings mean a lot to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing Andrea Walton State Farm as your insurance provider!

      Chad Rasmussen on Google

      image Staff and customer support is AWESOME! I am not one to give reviews so this really means something. I was a 25 year client to another insurance company. I won't go into details but it was time to change. After shopping around I was lucky enough to find Andrea Walton - State Farm. The transition over to State Farm was easy. We all have unique situations, and what sets these guys apart from all the others is they listen to you and create the unique coverage you need. You're not just another number getting the default "cookie cutter" package everyone else gets. I had some detailed questions that couldn't be answered while on the phone but I got a prompt call back with a detailed response. You can't beat old school customer support. Shout out to Jen my account manager.
      I have be covered 5 months as I write the post.
      Signed by
      Chad - Happy customer - (real person not a bot) :)

      Business Response on Google Mar 26th, 2024
      Wow, thank you for the glowing review, Chad! We are thrilled to hear that you had a seamless transition to State Farm, that we were able to provide you with unique coverage tailored to your needs. We truly appreciate your kind words about our staff and customer support! We work hard as a TEAM for your family! It's our priority to listen to our clients and provide exceptional service. Thank you for choosing our office for your insurance needs and the encouraging shout out to Jen!! . - Andrea Walton - State Farm Insurance Agent, Red Oak, TX

      Viviana Villela on Google

      image I went to 3/18/24 Monday to add another vehicle to my policy, there was no one at the reception they saw me walk in and no one offered them self to ask if I needed something. So I stand there for a while then I sat down to see if they come out and greet me or ask if I needed something but no one did, all I received was stares it made me feel very uncomfortable. So I was there for 25 minutes no one helps me so I left and no one even bothered to see why I left. I felt very discriminated all the stares made me very uncomfortable and not one person asked if been helped or need help. If would give them a zero starts I would.

      Business Response on Google Mar 22nd, 2024
      Hi Viviana, we are very sorry you had to wait yesterday. Unfortunately, Monday morning our systems were down, it unexpectedly caused complete chaos. My team shared with me they were on the phone with other customers when you arrived. They didn't have a chance to speak with you before you left. We have since spoken with your husband, we need the VIN to add your car; he did not have it on him? Then he stopped by to grab the solar eclipse glasses to share with your family and friends.... I can ASSURE you our office cares about your family and all our customers, unfortunately, depending on scheduled appointments or staffing level - there is sometimes a wait. Especially on a Monday after a storm. Please feel free to text, email, or call our office if that is more convenient. Again, we are sorry for the wait on a Monday. - Andrea

      will temple on Google

      image

      Business Response on Google Mar 10th, 2024
      Thank you for your feedback, we enjoy serving your family!

      Kianna Harris on Google

      image Jen Rollins was such a great help. She helped me know what my finance company mandated for coverage I needed for my car.

      Business Response on Google Feb 16th, 2024
      Thank you for the review, Kianna! We are glad to hear that Jen was able to help you with your auto insurance policy.
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      Overall Rating

      Overall Rating
      ( 59 Reviews )
      51
      0
      0
      1
      7

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