Chamber Rating

3.7 - (302 reviews)
141
63
28
20
50
Read Our 302 Reviews

Chamber Rating

3.7 - (302 reviews)
141
63
28
20
50
  • Kyrielle Demby

    Rooms: rooms are very nice and spacious
    Apr 10th, 2024

  • Ennis James

    Great staff. The building is old but the renovation makes it better than expected
    Mar 28th, 2024

  • Jose Trevino


    Mar 17th, 2024

  • J R

    I had to lower my review to 1 star. I needed to extend the room for one night but instead of extending at the current rate. They told me the rate went up almost $40 and that they had already put in the reservation. So I couldn't cancel it or they would charge me a fee. That's all that when I checked online. The room was available for the same rate (actually less) it was currently at. When I asked why he didn't just tell me to rebook online, I was informed that management doesn't allow them to. At the very least, you can't trust them.
    Mar 9th, 2024

  • Adam Feast

    Roaches everywhere. Literally woke up with roaches on my sheets.
    Mar 3rd, 2024

Read Our 302 Reviews

About
MainStay Suites Port Arthur - Beaumont South

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Enjoy the comforts of home at the MainStay Suites extended-stay hotel in Port Arthur, TX. Our smoke-free, residential-style suites hotel is near Jack Brooks Regional Airport and major corporations. Our full-service amenities include free hot breakfast, free WiFi, free weekday newspaper, an outdoor pool, fitness center, BBQ grill, guest laundry and a business center with a computer with Internet, copy and fax. Each spacious suite features a fully-equipped kitchen, including a refrigerator, two-burner stove, dishwasher, microwave, cookware and utensils, a Flat-Screen TV, sofa sleeper, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Contact Info

Questions & Answers

Q What is the phone number for MainStay Suites Port Arthur - Beaumont South?

A The phone number for MainStay Suites Port Arthur - Beaumont South is: 409-729-8880.


Q Where is MainStay Suites Port Arthur - Beaumont South located?

A MainStay Suites Port Arthur - Beaumont South is located at 7648 Memorial Blvd, Port Arthur, Texas 77642


Q What is the internet address for MainStay Suites Port Arthur - Beaumont South?

A The website (URL) for MainStay Suites Port Arthur - Beaumont South is: https://www.choicehotels.com/texas/port-arthur/mainstay-hotels/tx975?mc=llgoxxpx


Q How big is MainStay Suites Port Arthur - Beaumont South?

A MainStay Suites Port Arthur - Beaumont South employs approximately 20+ people.


Q How is MainStay Suites Port Arthur - Beaumont South rated?

A MainStay Suites Port Arthur - Beaumont South has a 3.7 Star Rating from 302 reviewers.

Related Categories

Ratings and Reviews
MainStay Suites Port Arthur - Beaumont South

Overall Rating

Overall Rating
( 302 Reviews )
141
63
28
20
50
Write a Review

Kyrielle Demby on Google

image Rooms: rooms are very nice and spacious


Ennis James on Google

image Great staff. The building is old but the renovation makes it better than expected

Business Response on Google Apr 5th, 2024
Thank you for choosing us, Ennis! We appreciate you taking the time to share your feedback, most especially the comments you made about the renovations and staff courtesy. It's important for us to impress our guests and your comments will make this goal that much more attainable. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.

Jose Trevino on Google

image

Business Response on Google Mar 14th, 2024
Thank you so much for your five-star rating, Jose! We work hard to provide the best experience possible and are happy to see you enjoyed your stay at MainStay Suites Port Arthur - Beaumont South in Port Arthur, TX 77642. We hope to see you again soon when your travels bring you back to the area!

J R on Google

image I had to lower my review to 1 star.
I needed to extend the room for one night but instead of extending at the current rate. They told me the rate went up almost $40 and that they had already put in the reservation. So I couldn't cancel it or they would charge me a fee.
That's all that when I checked online.
The room was available for the same rate (actually less) it was currently at.
When I asked why he didn't just tell me to rebook online, I was informed that management doesn't allow them to.
At the very least, you can't trust them.

Business Response on Google Mar 18th, 2024
It is odd to hear our staff booked you a room without your permission. We would like to connect with you directly about the details of this incident. Please reach out to us at https://www.choicehotels.com/support so we can follow up with you directly.

Adam Feast on Google

image Roaches everywhere. Literally woke up with roaches on my sheets.

Business Response on Google Feb 16th, 2024
Thank you for alerting us to a potential pest problem, Adam! Any issue related to pest alerts is quickly addressed through professional treatment and investigation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

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Overall Rating

Overall Rating
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