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      Veterinary Eye Institute Plano

      ( 555 Reviews )

      Veterinary Eye Institute Plano
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      Hours

      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.9 - (555 reviews)
      533
      16
      2
      1
      3
      Read Our 555 Reviews

      Chamber Rating

      Verified Member
      4.9 - (555 reviews)
      533
      16
      2
      1
      3
      › ‹
      • Carol Williams

        Every single person at this office clearly loves animals and loves helping them. I have never dealt with a specialist office for a pet before and wasnt sure what to expect. They took great care in handling my dogs eye issue, explained everything they were doing and what to expect. My Roscoe recovered perfectly and I would not hesitate to take any animal to them that needed eye care.
        Apr 2nd, 2024

      • Roger Smith

        My female cattle dog, Rikki received kind, deliberate, and professional care. The doctor was knowledgeable and very sweet to Rikki. I am highly satisfied and I highly recommend.
        Mar 8th, 2024

      • Michelle Reid

        This is the third or possibly the fourth time that we have visited Dr. Donnelly. Each time, I have found this practice to be clean with very friendly and efficient front office staff. Dr. Donnelly and his technicians are patient and are all about Rex first! Dr. Donnelly explained Rexs disease and course of actions for the future. I would recommend this establishment without any reservations.
        Feb 22nd, 2024

      • S.

        Signed agreement that exam $210 & charged $215 because they forgot to update paperwork. Brooke would not honor my agreement. Edited up today not because of front staff & contract but because of pleased with the eye Dr.
        Feb 11th, 2024

      • M E

        I have come to this eye vet 3-4 times in the past year with a redundent and common case. The doctor I was seeing was great and never had an issue, her eyes would always digress as we followed the plan to lean off. I was late for the first time this visit, due to an emergency doctor appointment with my baby. After driving 45min and rushing, they turned me away for a 15minute late policy. And when I tried to offer solutions like them taking pictures at least so the new doc can review later, they refused and said I'd have to reschedule. No respect to a loyal and repeating client. I won't be coming back unless they can assist through a televisit this one time, as I am not driving back 45 min to go there (almost 2 hour road trip back and forth) . I will be looking for a new eye vet if I'm not called back to resolve this. This is In regards to Enzo on 3.26.24.
        Mar 25th, 2024

      Read Our 555 Reviews

      About
      Veterinary Eye Institute Plano

      Veterinary Eye Institute (VEI) is dedicated to making the world a visually clear and comfortable place for pets in a kind, collaborative, and compassionate way.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Veterinary Eye Institute Plano?

      A The phone number for Veterinary Eye Institute Plano is: (972) 727-2020.

      Q Where is Veterinary Eye Institute Plano located?

      A Veterinary Eye Institute Plano is located at 2285 Kathryn Ln., Plano, Texas 75025

      Q What is the internet address for Veterinary Eye Institute Plano?

      A The website (URL) for Veterinary Eye Institute Plano is: https://www.veterinaryeyeinstitute.com/?y_source=1_MzAxNTA5NTMtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are Veterinary Eye Institute Plano open?

      A Veterinary Eye Institute Plano is open:
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM

      Q How is Veterinary Eye Institute Plano rated?

      A Veterinary Eye Institute Plano has a 4.9 Star Rating from 555 reviewers.

      Hours

      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      Veterinary Eye Institute Plano

      Overall Rating

      Overall Rating
      ( 555 Reviews )
      533
      16
      2
      1
      3
      Write a Review

      Carol Williams on Google

      image Every single person at this office clearly loves animals and loves helping them. I have never dealt with a specialist office for a pet before and wasnt sure what to expect. They took great care in handling my dogs eye issue, explained everything they were doing and what to expect. My Roscoe recovered perfectly and I would not hesitate to take any animal to them that needed eye care.

      Business Response on Google Apr 8th, 2024
      Carol, thank you deeply for sharing your experience with us. We're truly touched by your kind words. Knowing that you felt Roscoe received exceptional care during his time with us brings us immense joy. Your trust in our team means the world to us, and we're here for you and Roscoe whenever you need us.

      Roger Smith on Google

      image My female cattle dog, Rikki received kind, deliberate, and professional care. The doctor was knowledgeable and very sweet to Rikki. I am highly satisfied and I highly recommend.

      Business Response on Google Mar 15th, 2024
      Thank you for sharing your experience, Roger. We're delighted to hear that you appreciated the kind, deliberate, and professional care Rikki received from our team. Providing compassionate and knowledgeable care to our beloved patients is our top priority, and we're thrilled that you're highly satisfied with the care Rikki received. Your recommendation means a lot to us, and we appreciate your trust in our team. If you ever need assistance in the future, please don't hesitate to reach out. We are here for you and your family.

      Michelle Reid on Google

      image This is the third or possibly the fourth time that we have visited Dr. Donnelly. Each time, I have found this practice to be clean with very friendly and efficient front office staff. Dr. Donnelly and his technicians are patient and are all about Rex first! Dr. Donnelly explained Rexs disease and course of actions for the future. I would recommend this establishment without any reservations.

      Business Response on Google Feb 27th, 2024
      Thank you for taking the time to share your experience with us, Michelle. We are delighted to hear that you have consistently found our practice to be clean and our team to be friendly and efficient. Providing excellent care for our patients, like your beloved Rex, is always our top priority, and we're glad to hear that Dr. Donnelly and our technicians have been patient and attentive to his needs.We truly appreciate your recommendation and trust in our care. If you ever have any questions or need further assistance, please do not hesitate to reach out. We look forward to continuing to provide exceptional care for sweet Rex in the future.

      S. on Google

      image Signed agreement that exam $210 & charged $215 because they forgot to update paperwork. Brooke would not honor my agreement.
      Edited up today not because of front staff & contract but because of pleased with the eye Dr.

      Business Response on Google Jan 31st, 2024
      Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. To address your concerns promptly, we would appreciate the opportunity to connect with you directly.Could you please send your contact information to [email protected]? This will allow us to investigate the matter thoroughly and work towards a resolution.We value your feedback, and your satisfaction is our top priority. Thank you for your understanding, and we look forward to addressing this matter promptly.

      M E on Google

      image I have come to this eye vet 3-4 times in the past year with a redundent and common case. The doctor I was seeing was great and never had an issue, her eyes would always digress as we followed the plan to lean off. I was late for the first time this visit, due to an emergency doctor appointment with my baby. After driving 45min and rushing, they turned me away for a 15minute late policy. And when I tried to offer solutions like them taking pictures at least so the new doc can review later, they refused and said I'd have to reschedule. No respect to a loyal and repeating client. I won't be coming back unless they can assist through a televisit this one time, as I am not driving back 45 min to go there (almost 2 hour road trip back and forth) . I will be looking for a new eye vet if I'm not called back to resolve this. This is In regards to Enzo on 3.26.24.

      Business Response on Google Apr 1st, 2024
      Thank you for your feedback regarding your recent experience at VEI Plano. We apologize for any inconvenience you encountered and would like to discuss this matter further with you. Please email your contact information to [email protected] so we can share it with the appropriate parties and work towards a resolution.
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      Overall Rating

      Overall Rating
      ( 555 Reviews )
      533
      16
      2
      1
      3

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