Costco Tire Service Center

I Absolutely love costco. BUT, They should get out of the tire business. Total mess. First, the day I bought the tires they told me they would have them installed within four hours, well, that was false. After staying at the store for four hours, they told me they were really backed up and it was going to be another two hours. I should have demanded my money back, but I left to come back another day and get them installed They have an average wait time of 4 hours for a walk in flat repair and 7+ days to book an appt for a FLAT tire! Leave it to the pros. Also sold me an 80,000 mile Bridgestone tire for f150 and it is now almost end of life at 17 months /9500 miles!!!! I cannot rate them any lower.
Mar 7th, 2024

Wonderful service and people great care
Feb 29th, 2024

I'm 65 years old and scheduled for a tire rotation and balance at Costco warehouse 1701 Dallas pkwy, TX today 2-13-24 at 11:30 am but I got a health scare in the morning and had to go and see my doctor. The scheduled time for my tire rotation was 12:30 am and thought I could finish seeing my doctor at Frisco and head straight to Plano. This time my doctor had to do a lot of tests on me that delayed my tire rotation. When I got there I explained it to the guy at the desk/counter and asked him two(2) simple questions. I know I came in thirty minutes late, are you going to accommodate and perform the tire rotation for me and he replied in affirmative and how long is it going to take and he said shortly. I stayed and patrolled the whole Costco several times and this guy never sent me a note. After two(2) hours I decided to physically contact him and to my surprise he walked out on me. I knocked the service door and one gentleman answered and asked him to get me my Subaru outback key and left the store. I want you all to remember that this Costco warehouse store is one of the best in Dallas to shop, and so the tire center is the worst place to take your car to. For years I have been purchasing all my tires from Costco and will never do it again when these tires wear out.
Feb 18th, 2024

Feb 2nd, 2024

Awful servicing for flat tire! if you got a nail on the side part of your tire forget about. They consider that is safer for you to ride forward with the nail in you tire rather than repair your tire... Or better is good to seel you a new tire... But if you need to change one it irecomanded to change 2 tires.. Good Business but awful servicing
Dec 18th, 2023