spavia day spa - west plano

Pearl was amazing, I received a gift from a friend for this place and I booked facial Ultimate Brightening Oxygen lift and I left after the treatment very happy.
Apr 9th, 2024

Madi is the best therapist I've found! She works wonders and also teaches along the way. So happy I found her, she's the reason I keep coming back. Such a gem!!!
Apr 5th, 2024

I have been coming here for about 6 months and every time has been wonderful. Always a good experience with all of the massage therapists, but Madi really knows how to get into my muscles well and listens to any adjustment of firmness I may need. 10/10 would recommend her.
Mar 27th, 2024

Leslie was wonderful and she always does a great job. The whole spa experience was peaceful and relaxing.
Mar 25th, 2024

WATCH OUT FOR THE BAIT AND SWITCH We were told one thing when we made our appointment and then when we got there it was another price. Plus when we made the appointment we were told no facials if you've been using Retinol. But the esthetician said it would be no problem. Get your stories straight. At this point I'm thinking that all you want to do is take my money without personal regard, so I left. Next thing I know, you hit my card for $55 for leaving after your bait and switch and conflicting information. That's not right. Maybe if you treated your clients well you'd have some. No wonder this place is always empty. --------- Your response is false. Both my wife and I heard and understood something different. Furthermore, no services were performed and the session never started. I did not put on a robe, I did not sit on your table, I did nothing but try to confirm what was to be done and the price... which ended up being different than we agreed. If someone is telling you a different story then you are not being told the truth. You should be embarrassed for how you have handled this.
Apr 5th, 2024