The UPS Store

I arrived at the store at 7 PM or a moment later, and someone was just getting to the door, ready to lock it. I was pretty sure they were going to tell me I was too late. To my surprise, she waived me in. They were very nice and efficient and not in a rush. As most are probably aware, it is hard to find businesses with good customer service in today's world. But not here, they were great!
Apr 4th, 2024

I called a couple locations in the Frisco area but when I called this UPS, Monica answered and was so helpful and really pleasant. She reassured me that she could hold my arriving packages for my Expo Event. She kept each one safe until I arrived to pick them up and was just as helpful when I had to ship some unused items back. They are also super reasonable compare to using the event shipper. 5 star service! I will definitely use them again!
Mar 30th, 2024

Mar 19th, 2024

The best UPS experience ever thanks Monika, you made my day!
Mar 18th, 2024

Monika carefully packed our paintings to ship to Mexico and followed along with the tracking and arrival at Mexican customs. Unfortunately, we discovered that the import taxes were going to be too much (which is not something you can find out ahead of time) and Monika checked daily on the status of tracking upon the return to us to our home in Plano and they arrived in excellent shape. She carefully repacked them again to take as checked boxes on the plane.I will definitely use Monika and her husband and son for all of my shipping needs in the future
Mar 6th, 2024