Public Storage

Sally was super nice and very helpful! She answered all my questions and explained all my concerns in details! Great customer service experience Ive had! I give her a 6 stars! Id recommend this location to anyone!
Apr 3rd, 2024

excelent service. Sally... took care of me and was quite kind to me...
Mar 28th, 2024

Sally was wonderful assisting us with our rental. We certainly will use Public Storage in the future.
Mar 25th, 2024

I have rented a storage space with/at Public Storage multiple times, through the years. I appreciate the simple & easy online reservation process. This is my first time renting a unit at the Alma Dr. location and was assisted by the friendly and sweet property manager, Ms. Sally. I have worked with her in that past, at another Public Storage location. I appreciate Ms. Sallys friendliness, understanding and excellent customer service. She is easy to work with and is helpful. As for the property itself, it was clean on my visit. I appreciate how they offer climate controlled storage units and have elevators and push carts available for ease of moving your things. Another convinient feature I like is the mobile app that allows you gate access, instead of having to pull up to or walk up to a pin pad, especially on hot summer days, rainy days or cold winter months. Lastly, I appreciate the affordable prices offered, at least for the first couple months of your rental period. Thank you, Sally for your help today. I appreciate you
Apr 3rd, 2024

I give this four stars (originally), mostly because of Sally, the property manager. She was absolutely great in getting me invery friendly and helpful with every question and issue. Public Storage, as a company, is a little disappointing, especially at this location. If you want to move on a Saturday, do plan to have your own dollies, as they only have one flatbed trolly for the climate-controlled building. Also, be aware they use other type locks that force you to buy theirs for an extra $15. As a follow-up, weve had 2 units here now and, while I consider them pricey, we have been very satisfied after the couple move-in bumps mentioned above. It is always clean and well-functioning and move-out is easy. Again, I think Sally is a truly marvelous property manager to work with so despite my issues, I would still rent a unit here again and recommend it to others. Im adding the final star
Mar 31st, 2024