Costco Vision Center

Incredible customer service! I am in the process of purchasing lenses for frames I had purchased online. At this facility Muhamad "G" and Sara were kind, attentive, and were willing to look at the frames helped get frames sent to the lab to make the lenses. Great job to both of these employees! I will definitely be back if they're available I came to this facility after being rudely turned away from another Costo optical department. The people who worked there didn't even evaluate my frames when I presented them to the employees. It felt like they didn't want to be bothered
Mar 30th, 2024

Jan 29th, 2024

Horrible service. All three guys at front desk are very unprofessional. They don't even know how to place an order. Don't waste your time here.
Oct 11th, 2023

Jonathan working in Costco Optical is one of the greatest Costco employees in all of Costcos hallowed warehouses. Exemplary service from an exemplary man. A True bermensch
Jun 2nd, 2023

The doctor here is very nice and professional! 5 stars for her. The two girls who are at the front desk are absolutely horrible. I mean for a receptionist I cant imagine the job is that bad but they seem miserable and the customers can sense it. Their customer service is underwhelming, pretty rude and these two ladies just arent cut out for that job. The 3 other clients in the office including myself didnt give anyone a hard time either, so I dont understand their unfriendliness. I mean its an eye doctors office I cant imagine you deal with rude people often, so I really dont understand why the doctor would allow them to continue to work their when all they have to do it act courteous. Im speaking of the overall vibe, nothing tooooo in particular. No greeting, seemed annoyed when they had to do minor task like clean the machines, super short with their answers , didnt acknowledge customers when they came up to the desk to pay -just took your card and handed you a paper to sign. No eye contact - just overall BAD. But worth writing a review over. And given how nice and professional the actual doctor is - I would expect the same from her staff.
Aug 16th, 2023