Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.1 - (21 reviews)
7
5
1
0
8
Read Our 21 Reviews

Chamber Rating

Verified Member
3.1 - (21 reviews)
7
5
1
0
8
  • Busy B

    I normally bank with Laura at the 14th and Jupiter location. But I decided to run in here and deposit an $8,000 third-party check from a family member. Immediately the Indian lady up front was giving me attitude then I went to see shabu who I've met before and done a transaction with but she said they don't do third party checks. Getting stereotype by Indian people is ridiculous. I just got back from my normal location and of course they deposited the check into my account because I've been a BBVA/ PNC customer for over 12 years.
    Aug 31st, 2023

  • Jayalakshmi Rajendran

    Rosa is the only person who is customer focused and trying to be helpful at this location. All others are not. Worst customer service. They dont care if someone is standing for a long time to deposit a check and be sent back, because they are busy. I am not sure how can they send a customer back saying they are counting their checks and mistakes and could not be able to attend anyone. What a ruthless pnc center and its customer service??
    Aug 8th, 2023

  • Jess Perry

    very good customer service, good rates on mma accounts, cds, switched from chase and very happy i did.
    Jun 29th, 2023

  • Alex Stine

    Real people exist at this PNC branch and they took care of my needs. I look forward to banking at this location.
    Jun 3rd, 2023

  • Matt B

    Worst bank ever. Bring back BBVAs operating procedure.
    Oct 3rd, 2022

Read Our 21 Reviews

About
PNC Mortgage

At PNC, we offer home buying solutions. Through our exceptional customer service and experienced staff, we make banking easy by providing tools such as mobile and online banking for 24-hour online access, which provides the most up-to-date account and loan progress information. In addition to great banking solutions, we offer a team of professionals and mortgage products to help clients achieve their homeownership goals.

Contact Info

Products

  • Adjustable-Rate Mortgage (ARM)
  • Construction Loans
  • Conventional Mortgage
  • FHA Loans
  • Fixed-Rate Mortgage
  • Home Equity Line of Credit
  • Jumbo Loan
  • Veterans Loan (VA Loans)

Services

  • Affordable Lending Solutions
  • Debt Consolidation
  • Financing a Home Renovation
  • Financing a Major Purchase
  • Home Buying
  • Mortgage Refinance

Brands

  • Home Insight Planner
  • PNC HomeHQ

Questions & Answers

Q What is the phone number for PNC Mortgage?

A The phone number for PNC Mortgage is: (972) 705-4395.


Q Where is PNC Mortgage located?

A PNC Mortgage is located at 2900 Legacy Dr, Plano, Texas 75023


Q What is the internet address for PNC Mortgage?

A The website (URL) for PNC Mortgage is: https://www.pnc.com/en/personal-banking/borrowing/home-lending.html?lnksrc=mortgage-listing


Q What days are PNC Mortgage open?

A PNC Mortgage is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is PNC Mortgage rated?

A PNC Mortgage has a 3.1 Star Rating from 21 reviewers.

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Ratings and Reviews
PNC Mortgage

Overall Rating

Overall Rating
( 21 Reviews )
7
5
1
0
8
Write a Review

Busy B on Google

image I normally bank with Laura at the 14th and Jupiter location. But I decided to run in here and deposit an $8,000 third-party check from a family member. Immediately the Indian lady up front was giving me attitude then I went to see shabu who I've met before and done a transaction with but she said they don't do third party checks.
Getting stereotype by Indian people is ridiculous.
I just got back from my normal location and of course they deposited the check into my account because I've been a BBVA/ PNC customer for over 12 years.

Business Response on Google Aug 17th, 2023
Good afternoon. For assistance, please send a Private Message to PNC on Facebook or a Direct Message to PNCBank_Help on Twitter. We will follow up with you there. Thank you. -KL

Jayalakshmi Rajendran on Google

image Rosa is the only person who is customer focused and trying to be helpful at this location. All others are not. Worst customer service. They dont care if someone is standing for a long time to deposit a check and be sent back, because they are busy. I am not sure how can they send a customer back saying they are counting their checks and mistakes and could not be able to attend anyone. What a ruthless pnc center and its customer service??

Business Response on Google Aug 5th, 2023
Good afternoon, Jayalakshmi, thank you for taking the time to share your feedback. Customer service is extremely important to PNC, and It's our goal to ensure we're providing the best service each time you visit. Please be assured that we've forwarded the details of your experience internally, and we're here to help if you have any additional questions or concerns. Feel free to message PNC on Facebook or Twitter at PNCBank_Help for further assistance. -KL

Jess Perry on Google

image very good customer service, good rates on mma accounts, cds, switched from chase and very happy i did.


Alex Stine on Google

image Real people exist at this PNC branch and they took care of my needs. I look forward to banking at this location.


Matt B on Google

image Worst bank ever. Bring back BBVAs operating procedure.


Load More Reviews

Overall Rating

Overall Rating
( 21 Reviews )
7
5
1
0
8

Write a Review

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