Mobile Kangaroo - Apple Authorized iPhone & Mac Repair
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1301 W Parker Rd
Plano, TX 75023 - 469-209-8747
Hours
Chamber Rating
-
S N
Customer service there may be knowledgeable about Apple phone hardware, but do not seem to be knowledgeable about other potential issues. What turned out to be a SIM card replacement needed was going to cost me $35 to run diagnostics and no mention it could be a SIM card issue. They were ready for me to order a new phone from them! I recommend those with an AppleCare warranty to seek Apple customer service directly through the app, and if any connection issues, go to your carrier first.
Mar 19th, 2024 -
Arturo Ortiz
I brought in my Macbook for a battery replacement as there was a recall on it. They were straightforward and I was notified as soon as it was ready.
Feb 27th, 2024 -
Abdullah Khan
Horrible service. Went in for a problem with my AirPods and was charged a diagnostic fee. I found out the next day that Apple doesnt charge one and they didnt inform me of that. When I came to pick them up the guy working said hell be with me in a second and I could hear him playing video games in the back. Then after that they couldnt even find the problem with the AirPods and refused to refund the fee.
Feb 27th, 2024 -
Nadia
Wanted to charge $75 to run diagnostics and that doesnt even cover fixing it.. didnt make any sense since apple will do that all FOR FREE! Dont be fooled
Feb 21st, 2024 -
Jaki Johnson
They have excellent service and made this process smooth. Nothing worse than a crushed phone, but having them as a go to is the best option. Dylan has been wonderful.
Feb 8th, 2024
About
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is located at 1301 W Parker Rd in Plano, Texas 75023. Mobile Kangaroo - Apple Authorized iPhone & Mac Repair can be contacted via phone at 469-209-8747 for pricing, hours and directions.
Contact Info
- 469-209-8747
Questions & Answers
Q What is the phone number for Mobile Kangaroo - Apple Authorized iPhone & Mac Repair?
A The phone number for Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is: 469-209-8747.
Q Where is Mobile Kangaroo - Apple Authorized iPhone & Mac Repair located?
A Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is located at 1301 W Parker Rd, Plano, TX 75023
Q What is the internet address for Mobile Kangaroo - Apple Authorized iPhone & Mac Repair?
A The website (URL) for Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is: https://mobilekangaroo.com/
Q What days are Mobile Kangaroo - Apple Authorized iPhone & Mac Repair open?
A Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is open:
Sunday: 9:30 AM - 12:30 PM
Monday: 9:30 AM - 12:30 PM
Tuesday: 9:30 AM - 12:30 PM
Wednesday: 9:30 AM - 12:30 PM
Thursday: 9:30 AM - 12:30 PM
Friday: 9:30 AM - 12:30 PM
Saturday: 9:00 AM - 12:30 PM
Q How is Mobile Kangaroo - Apple Authorized iPhone & Mac Repair rated?
A Mobile Kangaroo - Apple Authorized iPhone & Mac Repair has a 4.0 Star Rating from 22 reviewers.
Hours
Ratings and Reviews
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair
Overall Rating
Overall Rating
( 22 Reviews )S N on Google
Customer service there may be knowledgeable about Apple phone hardware, but do not seem to be knowledgeable about other potential issues. What turned out to be a SIM card replacement needed was going to cost me $35 to run diagnostics and no mention it could be a SIM card issue. They were ready for me to order a new phone from them! I recommend those with an AppleCare warranty to seek Apple customer service directly through the app, and if any connection issues, go to your carrier first.
Arturo Ortiz on Google
I brought in my Macbook for a battery replacement as there was a recall on it. They were straightforward and I was notified as soon as it was ready.
Abdullah Khan on Google
Horrible service. Went in for a problem with my AirPods and was charged a diagnostic fee. I found out the next day that Apple doesnt charge one and they didnt inform me of that. When I came to pick them up the guy working said hell be with me in a second and I could hear him playing video games in the back. Then after that they couldnt even find the problem with the AirPods and refused to refund the fee.
Nadia on Google
Wanted to charge $75 to run diagnostics and that doesnt even cover fixing it.. didnt make any sense since apple will do that all FOR FREE! Dont be fooled
Jaki Johnson on Google
They have excellent service and made this process smooth. Nothing worse than a crushed phone, but having them as a go to is the best option. Dylan has been wonderful.
Overall Rating
Overall Rating
( 22 Reviews )Write a Review
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