On The Border Mexican Grill & Cantina
-
5960 W Parker Rd Suite 210
Plano, TX 75093 - 972-372-0070
Hours
Chamber Rating
-
Sharice Baxter
This location used to be great but has been seriously lacking lately. I guess they forgot to make my daughter's food so my plate was dangerously hot from sitting under the heat lamp. The servers seemed very new and desperately need proper training but were generally nice at least. The manager was in the kitchen expediting the whole time despite us being the only ones in there.
Apr 7th, 2024 -
arianah joseph
Mar 28th, 2024 -
Sasha C
1. Food was good. 2. Seems understaffed. 3. Odd placement of location. Seating feels off as well, especially for the booths. Patio was dirty and the chairs look unsafe but are fine.
Mar 16th, 2024 -
Clara
Mar 16th, 2024 -
Jeremy Silvia
I arrived shortly after they opened. Most employees are on their phones or chatting, not really expecting customers. Bartender who helped me had to yell door every time someone walked in because they didnt have anyone at the front to greet anyone. I ordered nachos and they left out the jalapeos and I had to wait on the bartender to finish making the only other persons drink before they would get my jalapeos. At this point there is like 5-10 employees and 2 customers. I ordered a Dos Equis dressed with salt and lime and each time the bartender gave me a beer that was overflowing because she mixed the salt with the beer. I really like on the border but this is another reason this restaurant is empty and the rest are full. Having the bartender yell door every time, just shows you the employees do not care or management is not present to have someone at the front door to greet people. I would suggest a management change up before I come back and give them more money. Also I order catering from this location for my office occasionally and they are never on time and often forget to bring the correct number of utensils and other items needed for catering to be successful.
Apr 4th, 2024
About
On The Border Mexican Grill & Cantina
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors including tacos, margaritas, enchiladas, burritos, and sizzling fajitas. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Plano, TX.
Products
- Fajitas
- Carne Asada
- Tacos
- Enchiladas
- Burritos
- Chimichangas
- Quesadillas
- Nachos
- Flautas
- Empanadas
- Queso
- Guacamole
- Salsa
- Soup
- Salads
- Chile Rellenos
- Border Smart
- Sopapillas
- Margaritas
- Cocktails
- Meltdowns
- Wine
- Beer
- Happy Hour
- Late Night
- Enchilada Mondays
- Taco Fix Tuesdays
- Fajita Fest Wednesdays
- Fiesta Trio Sundays
Services
- To Go
- Catering
- Delivery
- Dine-in
- Happy Hour
Specialities
- Free Chips & Salsa
- Friendly Service
- Margaritas
- Meltdowns
- Queso
- Sizzling Fajitas
- Tacos
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for On The Border Mexican Grill & Cantina?
A The phone number for On The Border Mexican Grill & Cantina is: 972-372-0070.
Q Where is On The Border Mexican Grill & Cantina located?
A On The Border Mexican Grill & Cantina is located at 5960 W Parker Rd Suite 210, Plano, TX 75093
Q What is the internet address for On The Border Mexican Grill & Cantina?
A The website (URL) for On The Border Mexican Grill & Cantina is: https://www.ontheborder.com/locations/willowbend/
Q How big is On The Border Mexican Grill & Cantina?
A On The Border Mexican Grill & Cantina employs approximately 20+ people.
Q What days are On The Border Mexican Grill & Cantina open?
A On The Border Mexican Grill & Cantina is open:
Tuesday: 11:00 AM - 10:00 PM
Wednesday: 11:00 AM - 10:00 PM
Thursday: 11:00 AM - 10:00 PM
Friday: 11:00 AM - 11:00 PM
Saturday: 11:00 AM - 11:00 PM
Sunday: 11:00 AM - 10:00 PM
Monday: 11:00 AM - 10:00 PM
Q How is On The Border Mexican Grill & Cantina rated?
A On The Border Mexican Grill & Cantina has a 3.9 Star Rating from 739 reviewers.
Hours
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Ratings and Reviews
On The Border Mexican Grill & Cantina
Overall Rating
Overall Rating
( 739 Reviews )Sharice Baxter on Google
This location used to be great but has been seriously lacking lately. I guess they forgot to make my daughter's food so my plate was dangerously hot from sitting under the heat lamp. The servers seemed very new and desperately need proper training but were generally nice at least. The manager was in the kitchen expediting the whole time despite us being the only ones in there.
arianah joseph on Google
Sasha C on Google
1. Food was good.
2. Seems understaffed.
3. Odd placement of location. Seating feels off as well, especially for the booths. Patio was dirty and the chairs look unsafe but are fine.
Clara on Google
Jeremy Silvia on Google
I arrived shortly after they opened. Most employees are on their phones or chatting, not really expecting customers. Bartender who helped me had to yell door every time someone walked in because they didnt have anyone at the front to greet anyone. I ordered nachos and they left out the jalapeos and I had to wait on the bartender to finish making the only other persons drink before they would get my jalapeos. At this point there is like 5-10 employees and 2 customers. I ordered a Dos Equis dressed with salt and lime and each time the bartender gave me a beer that was overflowing because she mixed the salt with the beer. I really like on the border but this is another reason this restaurant is empty and the rest are full. Having the bartender yell door every time, just shows you the employees do not care or management is not present to have someone at the front door to greet people. I would suggest a management change up before I come back and give them more money. Also I order catering from this location for my office occasionally and they are never on time and often forget to bring the correct number of utensils and other items needed for catering to be successful.
Overall Rating
Overall Rating
( 739 Reviews )Write a Review
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