Medical Clinic Of North Texas

can not contact Plano MCNT as all calls go to a answering service in Irving. One week ago I left urgent messages about my medications for 2 different providers. Ive NOT gotten a call in a week! This is very Poir service. Ive been thru 3 doctors since going here. 1st one retired, 2nd one got pregnant & quit, 3rd one moved out of town! I feel as if NO one cares enough about the patients, but if you have a bill, thats importan.
Mar 15th, 2022

Very nice doctors. But they NEVER pick up calls. (but they call you if they need the paperwork same day, so they are in office) Voicemail always full. No one replies email. Tried to reach out to customer care couple times. No one reply email/phone calls either.
Feb 27th, 2021

Have always had good experiences with MIL's geriatric doctors. Patient portal communication is usually good & quick, however, lately due to the pandemic, responses have been delayed a bit longer. But the doctor she has is very attentive and thorough. Most of the front desk ladies are friendly. The lab person is good, but mostly "just gets the job done." Overall, happy with this clinic.
Nov 1st, 2020